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Private Transfer From Cancun Airport To Tulum

star-4.529 Reviews
|
Tulum, Mexico
7

From $84.00 per group (up to 8)

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Number of travelers
1 traveler2 travelers3 travelers4 travelers5 travelers6 travelers7 travelers8 travelers9 travelers10 travelers11 travelers12 travelers13 travelers14 travelers15 travelers
Free Cancellation
up to 24 hours in advance
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Safety measures
icon1 hour 30 minutes to 2 hours  (Approx.)
Pickup from select hotels
Mobile ticket

Overview

Saved to wishlist!
Hotel pickup and drop-off (selected hotels only)
Air-conditioned vehicle
Private transportation
Gratuities
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
  • Near public transportation
  • Infants must sit on laps
  • Most travelers can participate
  • This is a private tour/activity. Only your group will participate
  • OPERATED BY Coming2 Mexico

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Private Transfer From Cancun Airport To Tulum?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by Private Transfer From Cancun Airport To Tulum.
Q:
What is the policy on sanitization during Private Transfer From Cancun Airport To Tulum?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Private Transfer From Cancun Airport To Tulum.
Q:
What is the social distancing policy during Private Transfer From Cancun Airport To Tulum?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Private Transfer From Cancun Airport To Tulum.
Q:
What measures are being taken to ensure staff health & safety during Private Transfer From Cancun Airport To Tulum?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Private Transfer From Cancun Airport To Tulum.

Still Have Questions?


Traveler Tips


  • "Good and efficient transfer from Cancun to Tulum, I would recommend this service to foreign travelers." See review

Reviews

4.5
star-4.5
29 Reviews
3 stars
0

Reviews by Viator travelers

Showing 1-10 of 29 reviews
star-5
Perfecto!
Edward_W
, Jun 2021
Was so great. My driver Alfonso was fantastic. Very professional. Upon arrival it was quite easy to find coming2 representative after getting through customs. Paying for the private service was exceptional. Thank you!
icon Response from Host , Jun 2021
We are very pleased to know that you had a good experience. Thank you so much for your feedback. Looking forward to greet you again.
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star-5
On time, safe and very nice driver.
Todd_W
, May 2021
Juan was a joy to ride with and very pleasant. Great experience. A little confusing finding the correct driver but we expected a little challenge.
icon Response from Host , May 2021
We are very pleased to know that you are happy with the service provided. Thank you so much for your feedback. Looking forward to greet you again.
HelpfulHelpful
star-4
Travel
Dana_B
, May 2021
I excepted the ride to have more people inside , but it was just myself and my companion! It was clean and quite which was ok after begin on the flight. Would book with them again.
icon Response from Host , May 2021
We are very pleased to know that you are happy with the service provided. Thank you so much for your feedback. Looking forward to greet you again. Regards,
HelpfulHelpful
star-5
Perfect
Jan_H
, Apr 2021
Wonderful drive, driver was excellent .. would definitely use again ! Using as round trip and the price was very reasonable.
icon Response from Host , Apr 2021
Hello Jan, We are very pleased to know that you are happy with the service provided. Thank you so much for your feedback. Regards,
HelpfulHelpful
star-5
Transport to/from Cancun Airport to Tulum
Annabelle_P
, Apr 2021
We had a private transfer to/from Cancun airport to Tulum. Very personable and on time. Highly recommend.
icon Response from Host , Apr 2021
Hello Annabel, We are very pleased to know that you are happy with your transfers service. Thank you so much for your feedback. Regards,
HelpfulHelpful
star-5
Would recommend
Peter_D
, Apr 2021
Fast service and friendly staff. Clean car. Cheaper than hotel’s offerings for a transfer. Easy to book and confirm.
icon Response from Host , May 2021
Hello Peter, We are very pleased to know that you are happy with your transfer service and our staff. Thank you so much for your feedback. Regards,
HelpfulHelpful1 traveler found this review helpful
star-5
Excellent service, safe, easy, reliable
Angie_P
, Apr 2021
Very easy to locate the greeter. She was extremely friendly and helpful. Driver made sure our comfort was paramount and accommodated our request to stop and grab some water along the way to the hotel. Highly recommend Coming2!
icon Response from Host , Apr 2021
Hello Angie, We are very pleased to know that you are happy with the service provided. Thank you so much for your feedback. Regards,
HelpfulHelpful1 traveler found this review helpful
star-5
Fantastic
Ginell_H
, Apr 2021
Roberto palacio was okay, but I didn’t like when he asked me for tips. He told me all his personal life, and wanted tips. Pablo Díaz is the reason why I’m giving 5 stars, he was very polite and professional, he is very knowledgeable of everything. He took me back to the airport on April 6. Also, he keep the van very clean. He didn’t ask me for tips and he well deserve it.
HelpfulHelpful1 traveler found this review helpful
star-2
Use another service
Gulmina_S
, Mar 2021
Very disappointed with this shuttle service. Our driver was no where to be found when after we arrived at the Cancun airport. It took talking to 4 different people to get the situation sorted out and contact a driver to come pick us up. We waited for half an hour. Then on the transfer back to the airport, they got our pick up location wrong. When I tried to call the customer service numbers, no one answered the phone. I was finally able to get in contact with someone through whatsapp texts and they were able to fix my pick up location. The only reason I gave an extra star is because the drivers were very nice. Otherwise, use a different service like Happy Shuttle. This company does not have it together.
HelpfulHelpful1 traveler found this review helpful
star-1
Worst shuttle service ever
courtney
, Mar 2021
We landed in Cancun after 12 hours of traveling. We collect our bags and headed out to meet our shuttle driver. We didn't see our named on any of the cards so we walked around for about 10 mins in case maybe we missed it. After 10 mins, I texted the what's app number for the shuttle. Oh she's there, don't you see her? We walked around more. People were telling us that they saw our girl but she was no longer there. The operator on WhatsApp kept stringing us along - 5 more minutes! Go wait in front of the bar. The girl FINALLY showed up around 20 mins later and Brought us to a load spot where there was NO shuttle waiting for us. Numerous other parties came and got into their shuttles and left. The girl working for Coming2 kept trying to pacify us - oh he's coming, he'll be right here. Then admitted, oh yes they forgot about you. 45 mins later, we told the Whatapp operator that we would be taking a cab and she could refund us. She told me if I got into a cab, I would not get a refund. Well I did since we had 2 hour ride to Tulum ahead of us and we had already wasted 1 Hour, 5 mins waiting for our shuttle. Never again. If you want to be left high and dry for over an hour with zero answers, go ahead and book this shuttle service. We go to Riveria Maya 2-3 a year and will never use them again. Viator should remove this vendor from their list as they were by far the worst I have ever encountered. I finally got my $168 refund so at least they earned the 1 star I am forced to give them.
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