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Half day Cave Cenotes Expedition

star-21 Review
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Tulum, Mexico
Half day Cave Cenotes Expedition

Select Date and Travelers

Number of travelers
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Free cancellation
Up to 24 hours in advance. Learn more
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icon3 hours 30 minutes  (Approx.)
Mobile ticket
iconOffered in: English and 3 more

Overview

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Local taxes
Driver/guide
Local guide
Use of Snorkeling equipment
Transport by air-conditioned minivan
Bottled water
Souvenir photos (available to purchase)

Departure Point

Avenida Coba Crucero Avenida Tulum S/N Mz 9 Lote 2, Tulum Centro, Centro, 77780 Tulum, Q.R., Mexico

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Children must be accompanied by an adult
  • May be operated by a multi-lingual guide
  • A maximum of 12 people per booking
  • Near public transportation
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 12 travelers
  • OPERATED BY OutAbout Mexico

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the maximum group size during Half day Cave Cenotes Expedition?
A:This activity will have a maximum of 12 travelers.

See all safety measures taken by Half day Cave Cenotes Expedition.

Reviews

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Reviews by Viator travelers

Showing 1 of 1 review
star-2
Very rushed & poor safety measures
Jane_G
, May 2021
The trip felt very rushed and unorganized. We only had one guide bringing us through the cave cenote, and there were people being nearly left behind in the dark because he was going too fast and not waiting for everyone to be caught up. There were two guests that were not good swimmers, and had life vests that did not fit them right at all ( no one made sure everyone had the correct size and weight limit for their vest), they nearly drowned in the back while the guide was way ahead. There was no one there to help them as they were literally shouting “help me!” and struggling to keep their heads above the water. They were truly panicking and nearly pulling other guest under trying to save themselves. Luckily they were helped by other guests and brought back to the starting point, but the guide was no help at all and never went back to check on/apologize to the two men that almost drowned.
icon Response from Host , May 2021
Hi Jane, thank you for your comment, we are as well disturbed that the tour guide didn't took any safety measures for the whole group. Do you remember your tour guide name, that way we will know whom we have to work with and give more training so this won't happened again. Thank you again for your words, and believe us when we tell you that we will work on your experience to make it better for others customers. Cheers Mao
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