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Casual One- El Yunque Rainforest, Waterslide, Beach, Dine, and Shop w/ Transport

star-4.586 Reviews
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San Juan, Caribbean
Casual One- El Yunque Rainforest, Waterslide, Beach, Dine, and Shop w/ Transport
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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon6 to 8 hours  (approx.)
Pickup from select hotels
Mobile ticket
iconOffered in: English and 1 more

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Overview

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Life Jackets
Air-conditioned vehicle
Fuel surcharge
Landing and facility fees
Parking Fees

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10:30 AM
After the trip is confirmed, guests will receive a message verifying the phone number, email address, pick up location, and pick up time. **Pick ups will begin at 9 am in the San Juan area**
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Near public transportation
  • Infants must sit on laps
  • **This tour operates and expects rain in the rainforest!**
  • **El Yunque National Forest is monitored by the Puerto Rican Government. If conditions become hazardous and a portion of El Yunque is closed to preserve the safety of guests, the tour provider will extend the time at Luquillo Beach and Los Kioskos**
  • **Guests will be able to leave a small bag of belongings on the us. The tour provider will not be held responsible for items or belongings lost or damaged during this tour**
  • **This adventure does not enter the ticketed section of El Yunque National Forest. Guests will not be required to purchase additional tickets.**
  • Most travelers can participate
  • This tour/activity will have a maximum of 28 travelers
  • OPERATED BY iTourPR
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Casual One- El Yunque Rainforest, Waterslide, Beach, Dine, and Shop w/ Transport?
A:The policies on face masks and attendee health are:

  • Face masks required for guides in public areas
  • Face masks provided for travelers
See all safety measures taken by Casual One- El Yunque Rainforest, Waterslide, Beach, Dine, and Shop w/ Transport.
Q:
What is the policy on sanitization during Casual One- El Yunque Rainforest, Waterslide, Beach, Dine, and Shop w/ Transport?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Casual One- El Yunque Rainforest, Waterslide, Beach, Dine, and Shop w/ Transport.
Q:
What is the social distancing policy during Casual One- El Yunque Rainforest, Waterslide, Beach, Dine, and Shop w/ Transport?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Casual One- El Yunque Rainforest, Waterslide, Beach, Dine, and Shop w/ Transport.
Q:
What measures are being taken to ensure staff health & safety during Casual One- El Yunque Rainforest, Waterslide, Beach, Dine, and Shop w/ Transport?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Casual One- El Yunque Rainforest, Waterslide, Beach, Dine, and Shop w/ Transport.

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Reviews

4.5
star-4.5
86 Reviews

Reviews by Viator travelers

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Showing 1-10 of 86 reviews
star-2
The bus broke down , we...
ROBERT_C
, Jun 2022
The bus broke down , we were stuck at one of the river for 2 hours waiting for a new bus in the heat and no food or water.
star-5
Wonderful experience
Adriane_S
, Jun 2022
Wonderful experience and very patient with our large group. Encouraged us to experience all the water adventures and more. It was great, I loved the slide
star-5
The trail was fairly...
Daniela_R
, Jun 2022
The trail was fairly easy, the forest was beautiful and a lot of fun. Anthony was a great tour guide!
star-5
Epic Adventure!
Jinan_R
, Jun 2022
Bryan was an incredible tour guide! We can't wait to come back! I highly recommend this tour to anyone who is interested in adventure and nature! From there we went straight to the beach and Kiosks where you can eat, shop and jetski, or simply relax on the beach. This tour includes the transport round-trip. Totally worth it!
star-5
Great adventures &...
Jennifer_H
, Jun 2022
Great adventures & fabulous tour guide! Cliff jumping, rock sliding, beaches, and shopping! We had an amazing time!
star-5
Fun family tour
Darrion_M
, Jun 2022
Emanuel was our tour guide and he was amazing! He made our experience so much fun, and he was very concerned for our safety at all times.
star-3
Mixed feelings
Connie_A
, Jun 2022
The tour picked us up late at 10:30 (we were told it would be 9:50, the last pickup in SJ) then we drove to the Hyatt Reserve which took 10 minutes in each direction off the direct route to pick up others who did not show and the guide said "that's what I expected, they canceled." So why did we spend 20 minutes RT to try? He then explained that because of the late start we would stop and get lunch before going to the water slide. This took another 40 minutes. It was a full 2 hours after being picked up before we arrived at the water slide, when I was told it was a 45 minute drive. No mention of a stop for lunch at 11:15. This was totally unnecessary, and I think only for the benefit of the guide and the owner of the place. The hike to the waterslide was less than 10 minutes. I would have liked a bit more of a hike, so a bit too casual. The guide did a great job of instructing how to safely go up the rocks to the top and safely slide down. Awesome. People had so much fun. In our group only a few scraps. Another group did have one woman who hit her head but she was not using our guides technique! However, after everyone was clearly done and ready to move on, the guide started dancing. For 20 minutes we just stood with our stuff and he kept dancing. Then we drove (not hiked) about 30 minutes past the beach to the 2nd rain forest 'hike' which again was less than 10 minute walk to the pool. Fun jumping and swinging, but not much of a hike. We then drove another 15 minutes BACK to the beach. At this point it was almost 4pm and we were given 1 hour only. Setting aside that it was TOO CASUAL for me, it was so inefficient. Be on time. Don't chase people who have canceled. Don't stop for lunch, which was not on the itinerary. Go from waterfall to beach (where people can have lunch at actual lunch time) then to pool so you don't double back. And provide a bus that has working AC. The slide and pools were fun, but every part of getting there was not.
1 traveler found this review helpful
star-5
Luis - the best tour guide EVER
chandrad36
, Jun 2022
I highly recommend this tour! This was by far our favorite day in PR! Luis and his friend were awesome. Luis was very informative about El Yunique and Puerto Rico, and we can’t say enough good things about him. If you happen to get him as a guide, you’re lucky! 10/10!!
star-5
Must Do
Theresa_L
, Jun 2022
Our tour guide was very knowledgeable. Going down the natural waterslide is something we won't forget
1 traveler found this review helpful
star-5
Go Brian, Go!
amanda_v
, Jun 2022
We came on a bachelorette trip and for most it was their first time in PR. Our guide, Brian, made this experience amazing! We had the best time and it’s been the highlight of our trip. The amount of fun and his welcoming spirit made a world of difference. Thank you for being awesome!
star-5
Best part of the trip
Reginald_M
, Jun 2022
The entire experience was BEYOND awesome. The local hotel pick up was awesome and the water activities was extremely fun. Our tour guide Papi Chulo aka Ryan was the BEST
star-5
Amazing tour of El Yunqe, the water slides and Luqiillo!
Rachael_C
, Jun 2022
This trip was soooo much fun! The tour guide was absolutely amazing, had us dancing and laughing the whole time and showed us everything. Luquillo beach and the kiosks were a great fun touch! Made my whole trip. Definitely book!
star-2
Crazy guide
Tina_R
, Jun 2022
We really enjoyed the natural slide and the rope swing in addition to the beauty of the rainforest. However our guide took the majority of the time to focus on himself and his views. He would hold the entire group up to watch him perform each thing. The group as a whole felt he made the focus himself and not what nature had to offer. The biggest complaint is there was no air in the bus making it a very long hot and sticky ride to and from.
star-5
Primer día PR
Kenia_R
, May 2022
Bryan and Gabriel were amazing and fun..!! Were cautious and kept everything and everyone entertained and safe!!!
1 traveler found this review helpful
star-5
Must see attraction!
Ruth_S
, May 2022
The excursion had twists and turns from start to finish. I really enjoyed the liberating moments of sliding down a waterfall and jumping into a beautiful river! The tour guide always kept me informed about safety protocols and also encouraged me and others to have fun. Much needed fun in the Sun!
star-5
Great Tour guide and adventure!
Verona_C
, May 2022
The waterside and our tour guide giving us history on the rain forest. I found it to be beautiful and especially the soil that had the gold dust.
1 traveler found this review helpful
star-5
So fun!
Aliyah_C
, May 2022
The whole trip was great. Absolutely no complaints would recommend to everyone. Completely worth the money. 10/10
star-5
Need to experience this
Matt_P
, May 2022
Papi Chulo was great! Never rushed had a great time from the beginning to end. The high jump and rope swing into the water was really fun! The last stop at the beach area with restaurants and shops was fun. Wouldn’t have even heard of that spot if it wasn’t for this excursion! Thanks for a great time!
star-5
This excursion was a...
rula_j
, May 2022
This excursion was a major highlight of our trip and papi Chuilo made it 1000 x better his energy and atmosphere brought so much joy and excitement to this trip and would totally do it again. The waterfall and cliff jumping was a major experience and to be able to swim in such fresh water was breath taking. Got to See PR in a authentic way also.
star-5
GOOD A** TIME!!
Hunter_H
, May 2022
This tour was beyond what me and my husband expected it to be!! We were picked up by Ryan aka. PAPI CHULO and right off the bat we were getting such good vibes listening to some good music. Ryan was hilarious, he was informative and was so good with instructions. He was not just a tour guide, but a friend on this tour. We truly felt taken care of the whole time! And if Ryan could get any better, at one point while driving to a stop we were in traffic from the church crowd and THE PAPI CHULO got out of the bus and helped an old couple cross the street!!! I mean come on, if that doesn’t sell you on asking for Ryan, I don’t know what will. If you’re looking to make some good friends, listen to some pit bull, and have a good a** fu*king time. This is the tour for you!!!

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