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Bioluminescent Bay Glass Bottom Kayak Tour from San Juan

star-3.5137 Reviews
|
San Juan, Caribbean
12

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Free Cancellation
up to 24 hours in advance
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icon5 hours 30 minutes  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Face masks provided for travelers
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
More questions?
(888) 651-9785

Overview

Join a nighttime adventure into the waters of Laguna Grande as you visit the area’s amazing bioluminescent bay during this half-day excursion. Hop aboard a clear-bottomed kayak as you paddle through the dense mangrove forests, heading to the area where the microscopic plankton puts on its surreal aquatic light show when you glide through the water. Your professional guide also tells you more about this fragile ecosystem and how visitors can help protect it.
  • Nighttime kayaking excursion to bioluminescent bay in Puerto Rico
  • Paddle your way through the waters in a glass-bottom kayak
  • Marvel at the glowing plankton in the water
  • Learn about this fragile and unique eco-system from the guide
  • Get picked up and dropped off at your hotel (in the San Juan area)
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Complimentary pickup and drop-off in selected areas of San Juan (Old San Juan, Condado and Isla Verde locations and touristic zones). Locations outside of San Juan are subject to additional pick up fee.
Bottom glass kayaks (for participants weighting 185 lbs (83kg) or less)
Participants weighting 186-260 lbs must notify it upon booking to arrange for a regular kayak
Quality kayaking gear and equipment (small size for children)
Kayaking orientation and instructions
Commentary of the surrounding area and its flora and fauna
Light Snacks and bottles of water
Gratuities
Additional pick up fee will apply if staying in towns like Dorado, Rio Grande, Fajardo and Humacao. Meeting point option also available.

Departure Point

Traveler pickup is offered
Complimentary pick up in selected areas of San Juan: Old San Juan, Condado, Isla Verde, Miramar and Ocean Park and Calle Loiza. Meeting point available by PR-3 in Rio Grade, Luquillo and Fajardo.
Exact pick up time will be provided the day prior to the tour.

Ports

  • Panamerican Pier


  • Confirmation will be received at time of booking
  • Maximum weight to participate on Glass Bottom Kayak: 185pounds (83 kg) per person
  • Maximum weight to participate on Regular Kayak: 260 pounds (113 kg) per person
  • Due to the strict weight restriction all participants are subject to be weighted prior to beginning the tour. No cancellations or refunds will be issued if a person neglects to inform correct weight, and is not able to participate of the tour.
  • Each participant must be capable of paddling on their own on a 2 person kayak, and be able to sit on the same position for about 2 hours.
  • You will get wet, it is recommended that you wear bathing suit underneath, bring a towel and extra clothes for after the tour.
  • Not suitable for pregnant women past their third month, persons with recent surgeries, past injuries or back problems, heart complaints or other serious medical conditions.
  • This tour does not includes a stop to eat.
  • The bio bay is an unpredictable natural phenomenon that may be influenced by multiple factors. Bioluminoscity level can vary from very visible to minimum or none without any previous notice. Full Moon phase may also affect the visibility. In the event of this happening alternate methods such as the use of a tarp will be incorporated in order to appreciate it.
  • GLASS BOTTOM KAYAKS ARE NOT AVAILABLE ON TUESDAYS due to maintenance, instead tour will be conducted on Regular Kayaks. No refunds will be issued due to this.
  • Please travel light and only bring the necessary to the tour. Leave behind electronic devices, any important documentation like passport, large sums of cash or credit cards. Cell phones require waterproof case. Bespoke Lifestyle Management will not be responsible for lost or stolen belongings. No luggage allowed on the buses.
  • Not wheelchair accessible
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Reservations made for the 6pm tour (second run) have a probability of being rescheduled to the first run if minimum is not met, or first run still has spaces available.
  • Minimum age to participate is 7 years.
  • Participants cannot be afraid of the dark as you will be kayaking thru pitch black areas.
  • Failure to provide hotel/lodging/cruise information upon booking may result in bus not being able to pick you at your location or close to it. No refunds will be issued if you miss your pick up.
  • Bus will wait only 5 minutes after your assigned pick up time. No refunds will be issued if you miss your pick up.
  • This tour operates under rain and other weather conditions. Guide will determine to call it off when thunderstorms or other serious conditions happens.
  • Most travelers can participate
  • Bespoke LM Reserves the Right of Admission - If a person appears to be under the influence of alcohol or drugs, not following instructions or being disruptive the Guide has the right to Cancel their reservation at any moment, and No Refunds will be issued due to this.
  • This tour/activity will have a maximum of 25 travelers
  • OPERATED BY Bespoke Lifestyle Management

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What causes the bioluminescence that we see during the Bioluminescent Bay Glass Bottom Kayak Tour from San Juan?
A:The luminescence is caused by our glowing friends, the Pyrodinium Bahamense, microscopic planktons capable of producing natural light at the touch of your hand!
Feb 2021
Q:
Is there a weight limit to use the kayak during the Bioluminescent Bay Glass Bottom Kayak Tour from San Juan?
A:The weight limit for glass-bottom kayaks is 185-190 lbs (84-86 kg) per person. Height will also influence, even if not reaching the weight limit. If any guests weigh 190-260 lbs, please let us know in the "Special Requirements" box at checkout.
Feb 2021
Q:
Do you provide life jackets on the Bioluminescent Bay Glass Bottom Kayak Tour from San Juan?
A:Yes, and the use of lifejackets is mandatory during water-related activities.
Feb 2021
Q:
Can pregnant women participate in the Bioluminescent Bay Glass Bottom Kayak Tour from San Juan?
A:Due to safety concerns, Pregnant ladies past their first trimester are not permitted to ride.
Feb 2021
Q:
Can I bring my children on the Bioluminescent Bay Glass Bottom Kayak Tour from San Juan?
A:Children must be 7 years or older to participate.
Feb 2021
Q:
What is the policy on face masks and attendee health during Bioluminescent Bay Glass Bottom Kayak Tour from San Juan?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by Bioluminescent Bay Glass Bottom Kayak Tour from San Juan.
Q:
What is the policy on sanitization during Bioluminescent Bay Glass Bottom Kayak Tour from San Juan?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Bioluminescent Bay Glass Bottom Kayak Tour from San Juan.
Q:
What is the social distancing policy during Bioluminescent Bay Glass Bottom Kayak Tour from San Juan?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Bioluminescent Bay Glass Bottom Kayak Tour from San Juan.
Q:
What measures are being taken to ensure staff health & safety during Bioluminescent Bay Glass Bottom Kayak Tour from San Juan?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Bioluminescent Bay Glass Bottom Kayak Tour from San Juan.
Q:
What is the maximum group size during Bioluminescent Bay Glass Bottom Kayak Tour from San Juan?
A:This activity will have a maximum of 25 travelers.

See all safety measures taken by Bioluminescent Bay Glass Bottom Kayak Tour from San Juan.

Still Have Questions?


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Reviews

3.5
star-3.5
137 Reviews
50%
of surveyed travelers recommend this

Reviews by Viator travelers

Showing 1-10 of 137 reviews
star-4
A fun time.
Gary_K
, Jun 2021
A very fun time. The bioluminescence was a bit anti-climactic. The guides and shuttle driver were great. Definitely would do.
HelpfulHelpful
star-5
Great tour
Moises_M
, May 2021
Great experience, relaxing on the kayak out in the lagoon. Paddling through the turns. Very knowledgeable instructors. Very calm waters. Being able to see the plankton in the dark while touching the water.
HelpfulHelpful
star-5
Everything Rght From Start to Finish
Charlotte_M
, May 2021
Everything was right about this tour from start to finish. Booking was quick and easy. I liked the idea that they provided kayaks for people weighing over 185 lbs. Pick up was on time. Guides were nice and very helpful. I never feared for my safety. I highly recommend this tour.
HelpfulHelpful
star-5
Super fun
Julio_A
, May 2021
Everything super fun, very friendly... recommend 100%, nice experience, chip price, pickup on time!!!!
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star-1
Bug Boat
Kiana
, May 2021
No bioluminescent at all just paddle boating through a jungle such a disappointment. Was so many bugs and the trail is dangerous
icon Response from Host , May 2021
Dear Kiana, We are sorry to learn the tour did not met your expectations and you perceived it as unsafe. We have made sure to have a disclaimer on the tour description to avoid disappointments like this. It reads: "The bio bay is an unpredictable natural phenomenon that may be influenced by multiple factors. Bioluminoscity level can vary from very visible to minimum or none without any previous notice." This is a kayaking adventure designed to learn about the entire eco system that surrounds the bay. Best,
HelpfulHelpful
star-1
Worst Customer Service
Daisy_S
, May 2021
The company change my date for my tour with only a few hours of notice. I accepted the change because I was on a quick weekend getaway. I had to changed my entire plans to accommadate the tour. The next day there was an accident on the highway and we missed the trip. I called them to notify them and the lady was super rude and proceed to tell me that there was nothing she could do for us. This was suppose to my husband birthday gift to top it off. She stated that we could not reschedule the date for another tour and that we had just loss our money. The lady was immediately confrontational and disrespectful. The worst customer service I have experience.
icon Response from Host , May 2021
Dear Daisy, We are sorry you weren't able to participate on this experience. When you were contacted to change the tour date was because your party required a regular kayak, that was not available for that date. Once you agreed to this change you also notified were going to go on your own transportation. Our agent sent you a written confirmation with the time you needed to meet with us at the site. We understand incidents can happen, but once you decide to drive on your own we cannot be held responsible if you miss to arrive on time. When you called to notify about the traffic and estimate arrival time it would have been already 40 minutes later from the tour starting time, making it impossible for us to hold the entire group in order to wait for you.
HelpfulHelpful3 travelers found this review helpful
star-5
GREAT EXPERIENCE!!!
Antonio_J
, Apr 2021
Fun and most memorable trip. A highlight of our Puerto Rico vacation. The bioluminescence is AMAZING!!! Driver and staff were great, courteous, helpful, and funny. I’m already looking for another opportunity to go again.
HelpfulHelpful
star-3
Bio tour
Wendy_S
, Apr 2021
Not much lighting this time but still good. Kayak out was great - beautiful stars and peaceful. Kayak back was not so fun as the canal was clogged up with my other groups.
icon Response from Host , Apr 2021
We understand the mangrove canal can get crowded sometimes as it is the only way in and out of the bio bay. Our apologies for any inconvenience this could have caused to your experience.
HelpfulHelpful2 travelers found this review helpful
star-5
Wonderful experience
Lara_C
, Mar 2021
I loved that we had a tarp placed over us to make the bioluminescent more visible. It was magical! And I also loved the glass bottom kayak. I didn't think I'd be able to see anything but swishing the water right under the kayak and seeing it through the glass was awesome!
HelpfulHelpful1 traveler found this review helpful
star-5
Really cool
Jenna_C
, Mar 2021
This was an amazing experience! The bus ride was pretty long but very beautiful. I would recommend bringing food and water because there are no snacks provided.
HelpfulHelpful1 traveler found this review helpful

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