San Francisco Super Saver: Grand City Tour plus Muir Woods & Sausalito Day Trip

Trip was cancelled and option did not fit our schedule. We booked the same tour with another company

The tour was really good and informative. The quality of the coach was great. The drivers knowledge was great. 3 little things I personally did not like. 1: I was not aware that the tour was 2 tours with a 90 minute break in between until the day. Was a very long day and had I been aware of this I would not of booked this one instead done the city tour in the morning and the Muir woods on another day. 2: I had the front seat and my son and his dad the seat behind. At one stage my son asked me some questions and I turned to answer him when the driver turned to me and said 'Im trying to run a tour'. If he felt I was abit loud he could of asked me to talk in a lower tone however I really confident that I did not talk loud. Suffice to say people behind us were talking really loud. I was left feeling like I could not talk at all for the remainder of the tour and this really impacted my ability to enjoy myself. 3: On departure from Saucilito we were told the coach would leave at 6. We literally got the departure point at 6 and the driver drove us with us waving madly at him to no avail. We were left with no option but to find alternative arrangements to get back into San Francisco. Perhaps drivers should say you must be back by 5.45pm as I will depart at 6 on the dot.

Both tour guides were knowledgeable and did a great showing the sites. The weather was perfect in San Fran so the tour guide took us to Baker Beach to see another view of the Golden Gate Bridge which was an extra bonus. Great navigating and driving by both tour guides. Highly recommended tour!

I understand the restrictions on the tour by the National Park Service, but thought I was booking one long tour, not 2 short tours. There was quite a bit of overlap.

My sister & I had just 3 days in San Francisco, & chose this tour to cover off highlights of the city & 2 sights often recommended by friends & family. Thoroughly enjoyed the day - 0900 to 1830hrs! Many thanks to Hocine, our bus driver, whose passion, enthusiasm, humour & knowledge contributed towards a great day! 😃

MANY things went wrong with this tour, I will try to summarize. After reading all the good reviews I decided to try this tour. The tour was supposed to start at 9 a.m. and include a city tour, Muir Woods and Sausalito. The day before leaving I got an email saying the tour will now begin at 2:00. Considering that is when the tour was to end, I was upset but it was still OK. I checked in at 1:00 and the clerk said "now just like this morning..." and I stopped him there asking what he meant by this morning when my email said 2:00. Apparently the tour of the city still began at 9:00 but then there was a huge break before going to Muir. The clerk was nice enough to refund me some of the money without hassle so I was still OK but upset that I came into town the night before and paid a crazy amount for a hotel so I could be there at 9:00 but whatever. The clerk informed me at check-in that at 1:45 we would get on the bus and he would come out to assist us in the boarding process. At 2:15, having heard nothing at all from anyone on where our bus was, the clerk finally came out and said the driver hit traffic and would be at least 20 more minutes. Really, traffic in San Fran? Go figure. How he didn't account for this I do not know. The clerk should have been out talking to us at 1:45, not after a half hour of us all waiting and wondering what was going on.We boarded the bus, which was clean and comfortable. After about 5 minutes into the tour by the most monotoned person I have ever heard, he mentions that we are not able to go to Muir Woods because they are only sporadically open due to the government shut down. We all took the tour for Muir Woods yet no one on the bus knew we were not actually going there. The driver assured us we would still see Red Woods but from a different park. The park turned out to be in the middle of a neighborhood and he dropped us there, said he would be back in 1 hr and 15 minutes and left us with nothing to do. We saw nothing but pines in an average, regular neighborhood. We asked the bus driver about the trees and told him how upset we were over the whole situation. He empathized but had no solution and told us what we thought were pine trees were really the red woods, second generation. We got to Sausalito at 5:00, the town closes down at 6:00. Boring town with only a few expensive shops. Overall waste of money and 5 hours. Very boring tour host on top of everything else.

We were only in San Francisco for a day and a half so this was a great way to see a ton of stuff. Our guides were great and extremely knowledgeable. The buses were super comfy and I was very impressed with the skills of the drivers.

Six of our family members on a cruise were booked for this tour. We were supposed to leave at 9:30 and arranged an Uber to pick us up at the pier. Unfortunately, the port had a problem with the gangway, so we weren't allowed off the ship until nearly 10:00 a.m. Since our tour had already left before us, we went to the Gray Line Office in town and explained our dilemma. The person there, although very friendly and apologetic, booked us on a substitute for the morning, a Hop On Hop Off bus so we could find our way to the sights we wanted to see. Our Muir Woods/Sausalito trip was still booked for the afternoon, so we left the office and went to catch a Hop On Hop Off bus. We waited for an hour and although some came by, no one got off, so there were no seats for us. Then we waited nearly another hour, and finally got on a bus, but there were only four available seats up top, so I sat on the bottom, where I could see nothing because of the window covering down below. This bus took us to the Golden Gate, let us off, and then we had to get another bus going back into town. We got to see very little, where the original Super Saver tour we were booked on included a city tour. It was our first time in San Francisco, and we were very disappointed. At the bus stops, we saw about three times as many Hop On Hop Off buses run by other companies, but our tickets were for Gray Line, which were few and far between. We did go to Muir Woods and Sausalito in the late afternoon, and this was a wonderful excursion with the most knowledgeable driver/guide ever ,but the morning was a waste of our time and money. I will never recommend the Gray Line HopOn HopOff to anyone visiting SanFrancisco. I've been trying to contact Viator to inquire about a refund, but have been unable to do it online, so I will be calling them. I do highly recommend Muir Woods and Sausalito.

Both tour guides were awesome ! Truly exceeded our expectations ! Special thank you to Danilo for hosting an amazing SF tour! I forgot our afternoon tour guides name but he was equally awesome ! Will def recommend !

In the morning we took the city tour with Antonio who was AWESOME. After our trip to the Golden Gate Bridge the fog rolled in and covered some of the regular tour stops so Anthonio adjusted and took us to some of his personal favorites where most tour buses did not stop. As a result we saw some amazing sites and enjoyed Antonio's sense of humor throughout the entire morning. A must do tour when in San Fran. In the afternoon we took the Muir Woods and Sausalito tour with Josh who was equally as informative and entertaining as Antonio. He too, was full of information from the beginning of the tour until the moment he dropped us off at the end. We loved this tour... walking amongst the giant coastal redwoods was almost spiritual. Photos and videos do not do these majestic giants justice. You need to see these in person and this tour is the way to do it.