Departure & Return
For Puntarenas the Pick Up place is inside the pier, close to Gangway. There you will see our staff holding a sign with your name on it. All our tour guides wear a Green Color Polo Uniform and a Greenway Flag is very visible. For Puerto Caldera the pick up is Main Entrance of the pier.
Please arrive 15 minutes before your selected start time for pickup. Your operator can coordinate exact time and location.
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Most travelers can participate
- This tour is exclusive for cruise ship passengers. If you are not arriving by cruise ship please do not book this tour
- This tour/activity will have a maximum of 200 travelers
- OPERATED BY Greenway Nature Day Tours
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Learn more about cancellations.
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Face masks provided for travelers
- Temperature checks for travelers upon arrival
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
- Social distancing enforced throughout experience
- Guides required to regularly wash hands
- Regular temperature checks for staff
- Paid stay-at-home policy for staff with symptoms