Departure & Return
We pick up our clients who arrive at the Port of Progreso by Cruise. We wait 45 minutes after clients get off their ship. To identify ourselves we write your name on a blank sheet of paper. They will have to cross the shopping stores and get to the parking lot located at the dock.
- Port Authority and Customs of Puerto Progreso, Muelle Fiscal Kilómetro 2, 97320 Progreso, Yuc., Mexico
- Confirmation will be received at time of booking
- Wheelchair accessible
- Stroller accessible
- Infants must sit on laps
- Not recommended for travelers with back problems
- Not recommended for pregnant travelers
- No heart problems or other serious medical conditions
- Most travelers can participate
- This tour/activity will have a maximum of 15 travelers
- OPERATED BY Yucatan EkBalam Tours
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Learn more about cancellations.
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Hand sanitizer available to travelers and staff