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VIP Chichen Itza Private Tour

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Badge of Excellence
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Playa del Carmen, Mexico
48

From $227.18

Price varies by group size

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Free Cancellation
up to 24 hours in advance
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icon10 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Face masks provided for travelers
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
More questions?
(888) 651-9785

Overview

Saved to wishlist!
Certified archeological guide.
English speaking local expert all day.
Toll highway (shortest travel time).
Entrance fee to the archeological site.
Lunch buffet at Ex-Hacienda Mayaland.
Open Cenote entrance fee.
Visit to Valladolid Colonial Town.
Free time in all activities.
Private Transportation.
Air-conditioned vehicle.
Passenger insurance.
Cold bottled water all day.
Don’t forget your towel & swimsuit.
Don’t forget comfortable shoes.
Don’t forget a good sunscreen.
Not included – Drink at the Buffet.
Not included - Tips (optional)

Departure Point

Traveler pickup is offered
Pickup is available from Cancun, Playa del Carmen, Tulum & any place in the Riviera Maya. We pick you up at the lobby of your hotel or Airbnb. Suggested pickup time is 7.15 am but we are happy to accommodate the schedule to your wishes.

Departure Time

7:00 AM
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Infant seats available
  • Transportation is wheelchair accessible
  • Most travelers can participate
  • This is a private tour/activity. Only your group will participate
  • OPERATED BY My Quest Concierge Private Tours

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during VIP Chichen Itza Private Tour?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
See all safety measures taken by VIP Chichen Itza Private Tour.
Q:
What is the policy on sanitization during VIP Chichen Itza Private Tour?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by VIP Chichen Itza Private Tour.
Q:
What is the social distancing policy during VIP Chichen Itza Private Tour?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by VIP Chichen Itza Private Tour.
Q:
What measures are being taken to ensure staff health & safety during VIP Chichen Itza Private Tour?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by VIP Chichen Itza Private Tour.

Traveler Photos

Reviews

5.0
star-5
71 Reviews
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Reviews by Viator travelers
Showing 1-10 of 71 reviews
star-5
Kitzen Itza day tour
John_E
, Jan 2021
Armando was very knowledgeable with the history and archeology of the historical areas in Chitzen Itza. The time at the cenote was short, but perfect. Clear water and even a rope swing to launch into the cenote on.
HelpfulHelpful1 traveler found this review helpful
star-5
Great private trip for a young family!
Nazia_K
, Jan 2021
Johnny, our tour guide and driver, was professional, friendly, and excellent. He was ready for us in the morning, although we were running late. He had the car stocked with cold water and even had life jackets for the cenote swim for my kids (aged 5 and 3). While at the ruins, he took the time to explain the history and took lots of pictures of our family. He guided us through the vendor stalls also. Overall excellent trip. He went at our pace, spending more time where we wanted to be and less time where we didn’t. It was wonderful and I highly recommend this group.
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star-5
Satisfied and safe experience. Highly recommend
Sira_A
, Jan 2021
Armando our guide was professional, knowledgeable and worked to make sure we were very satisfied with our service. The highlight was how he was able to engage the teenagers in our group he came to their level. He was also accommodating to changes to our schedule . We felt safe - they provided hand sanitizers, and we all wore masks.
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star-3
Chitchen Itza Private Tour Review
CNW
, Jan 2021
Our guide was new otherwise I think this would have been a good company. Unfortunately, our guide didn't tell us anything about Chitchen Itza other than that "we know nothing about it". He mocked the other guides for telling theories about the site and he used his phone while driving. Additionally, he spoke about very inappropriate topics such as party with his friends and also rushed us to not shop in the city. We only spent 30 minutes there. I recommend requesting a specific guide with good reviews already especially if you have children on this tour.
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star-5
Fantastic and memorable
Diane_S
, Dec 2020
Jonathan was very knowledgeable and personable. We had an amazing adventure. The authentic lunch was fantastic too. On a side note, taking the toll road saved drive time and added to a great, memorable day!
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star-5
Experience to remember
Jacalyn_C
, Mar 2020
Fabiaon was a great guide, appreciated his iPad with additional information and pictures greatly. With new information of the area and discoveries made it visit more exciting. The Cenote, breathtaking and took some fabulous photos. Luncheon at the Hacienda and experience in its self. So many delicious options for dining, exceptional and walking the Hacienda and grounds beautiful. We were tried and opted not to tour the city at the end of the day.
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star-5
As above.
npjain2002
, Feb 2020
Our driver was extraordinarily helpful and very informative.I would recommend this outfit and the driver again.
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star-5
Superb Day
pmhousego
, Jan 2020
We had a great day. Carlos was a superb guide and host (and driver). He arrived just as we arrived in lobby of our hotel. Journey was as quick as possible and his tour around Chichen Itza was excellent. He encouraged us to ask questions and explained what we wanted to know. Lunch was excellent quality food. Cenote a new experience and Carlos had life vests ready for us. It was something we thought we would never do. Vallodoid was interesting stop. Overall a superb day and well worth the cost.
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star-5
Amazing day, pleasant trip, great guide
gabrielahX8181KC
, Jan 2020
Jonathan (Johnny) was our guide for the day. He picked us up promptly at the hotel in a clean, newer van. He greeted us, introduced himself and gave us a run down of the tour. He was very pleasant and tried his best to keep us comfortable. He even stopped half way for a restroom break without us telling him. My husband suffers motion sickness and Johnny allowed him to sit on the front. However, it was unnecessary because the toll highway is in excellent condition, is mostly straight, and Johnny drove us safely. Another advantage was getting there earlier than bigger groups. Once we arrived to Chichen Itza, we entered really quickly via Mayaland. Johnny showed us several interesting spots, took photos for us, answered all of our questions and gave us time to look around. Also, he kept looking for shade for us or a place to sit while he explained what we were looking at. He recommended us some vendors and helped us negotiate the price and tell us if that was a fair price or not. In the van, he carried a little cooler with water which it was great. The only thing I would skip would be the sacred cenote in Chichen Itza. Unfortunately, it is very polluted, looking dark gray at the moment and you will see a much nicer one later one. Also, there are a lot of mosquitos in that area. For lunch, we had a buffet in Mayaland. It was pretty clean and quick service with the drinks. The ladies were making hand made tortillas, there were several pork dishes, pizza, fish, salad and traditional desserts. They also had some dancers as well. After lunch, Johnny took us to el Cenote San Lorenzo Oxman. It seems that the cenote is getting more popular, but people come and go so we were not crowded swimming. They have lockers, restrooms, a small pool, showers before getting in and life vests. The most fun part was jumping from the cliff or using the swing rope to get into the water. The last stop was quick in Valladolid, we preferred to stay longer in Chichen Itza and swim a bit more at the Cenote, so we stopped 30 min to walk around the square, see the church quickly and then head back. You really don't need a lot of time there and if needed can skip. It is just a typical colonial city.
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star-5
Wonderful exposure to the Chichen Itza Ruins
Dee F
, Nov 2019
Our expert guide, Faustino, totally customized our day to align with our interest and abilities to walk around the historical grounds of Chichen Itza. He had a depth of knowledge that delighted us & could explain the nuances of the site. HIGHLY recommend him & his driver.
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Product code: 142800P6

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