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Tulum, Coba & Cenote with Lunch

star-3.53 Reviews
|
Playa del Carmen, Mexico
Tulum, Coba & Cenote with Lunch

Select Date and Travelers

Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon11 to 13 hours  (Approx.)
Hotel pickup offered
iconOffered in: English and 1 more
Good for avoiding crowds

Overview

The Yucatan is famed for its Caribbean beaches and ancient archeological sites, making it ideal for history buffs. Travel back in time on a full-day tour of Tulum and Coba Ruins from Playa del Carmen, which includes lunch, and hotel pickup and drop-off. In a small group limited to 14, you’ll take guided tour of Tulum, Maya ruins characterized by a Caribbean beach backdrop, and Coba Ruins, whose temples you can climb to the top of.   
  • Full-day small-group tour of Tulum and Coba Ruins from Playa del Carmen
  • A convenient tour ideal for history buffs
  • Learn about Maya ruins at Tulum, a site that overlooks the Caribbean Sea
  • Ascend to the top of ancient temples at Coba Ruins
  • Lunch, and hotel pickup and drop-off are included
Saved to wishlist!
Lunch
Hotel pickup and drop-off (selected hotels only)
Professional guide
Air-conditioned vehicle
Visit to Mother Nature Sculpture - Only included in departures from Playa and Tulum
Entrance fees
Tulum letters - Only included in departures from Cancun
Snacks
Drinks
Gratuities

Departure Point

Traveler pickup is offered
Your Hotel information is very important, without it we can not provide pickup time.

The pickup could be from Playa del Carmen, Tulum, and Cancun hotels or near your Hotel, we provide this information depending on your Hotel, if you are staying in an Airbnb or similar we will provide you the nearest point.

Departure Time

7:00 AM
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Children must be accompanied by an adult
  • Please be aware if you are staying at an Airbnb or similar you will be given a meeting point in the nearest hotel from your location.
  • Comfortable walking shoes are recommended.
  • Recommend to wear sun hat, bio sunscreen, swimsuit and towel.
  • Operates in all weather conditions, please dress appropriately
  • Most travelers can participate
  • This tour/activity will have a maximum of 14 travelers
  • OPERATED BY Encuentro T
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Tulum, Coba & Cenote with Lunch?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Tulum, Coba & Cenote with Lunch.
Q:
What is the policy on sanitization during Tulum, Coba & Cenote with Lunch?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Transportation vehicles regularly sanitized
See all safety measures taken by Tulum, Coba & Cenote with Lunch.
Q:
What is the social distancing policy during Tulum, Coba & Cenote with Lunch?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Tulum, Coba & Cenote with Lunch.

Reviews

3.5
star-3.5
3 Reviews
3 stars
0
1 star
0

Reviews by Viator travelers

Showing 1-3 of 3 reviews
star-5
Excellent tour! Our driver was friendly...
Constance L
, Oct 2017
Excellent tour! Our driver was friendly and helpful. The guide was excellent.
1 traveler found this review helpful
star-4
The ruins and the cenote were...
Carol_L
, Sep 2017
The ruins and the cenote were beautiful. Great chance to visit 3 places with one tour at a great price. The tour states it is approximately 8 hours however, it is much longer. We were picked up at 7:30 am and did not return back to the hotel until 7:30 pm. There was a stop early in the day that is not listed in the tour description at a local place with a couple of souvenir shops. Then after the last stop at Coba where we were told it was an hour and 45 minutes back to the hotel, the tour stopped at a local Mayan village that was also not advertised as part of the tour. There, we were being solicited for money by the children of the village. These two extra stops made a long day even longer. Aside from that, the tour guide was very knowledgeable and personable. It is unfortunate that we did not have the same person as a driver and tour guide.
star-2
O serviço foi, efetivamente...
FabioJose_C
, Apr 2018
O serviço foi, efetivamente, prestado por empresa diversa da prevista no voucher Encuentro tours estava prevista, mas foi realizado pela Cancun Bay e não correspondeu ao descrito no site da Viator. A empresa nos buscou no ponto de encontro às 7h00 da manhã, reuniu pessoas de vários tours diferentes em um mesmo lugar, fazendo um grupo enorme, cerca de quarenta pessoas, e confuso. Até esse momento, nada nos fora explicado, o guia apenas relatou que a empresa não tinha estrutura suficiente para agregar as pessoas que formariam o grupo de um mesmo passeio. Deixaram todos esperando em um ponto de apoio por cerca de uma hora até que todos fossem colocados nos ônibus, havendo, no mesmo ônibus, grupos para passeios diferentes, com horários diferentes. Isso resultou que só conseguíssemos entrar em nosso ônibus às 9h00 da manhã, sendo que, nesse ônibus, que reuniu as pessoas para o mesmo destino, havia cerca de 40 pessoas também small group???. Houve mudanças de guia no meio do passeio, o que causou confusão e insegurança para nós que estávamos com uma criança de 05 anos. Além disto, incluíram um mergulho em um cenote que não era previsto, o que também nos prejudicou, uma vez que não estávamos preparados para isto vestimentas, etc.. Por causa de todas as surpresas desagradáveis, resolvemos abandonar o passeio e voltar para Playa del Carmen, onde estávamos hospedados. Pedimos ao guia Adrian o favor de conseguir um táxi para que pudéssemos voltar, por nossa conta, ao nosso hotel. Então, fomos surpreendidos pela sugestão absurda do guia de que atravessássemos a estrada para esperar no acostamento um ônibus e voltar a Playa del Carmen de transporte público, com sol a pino e uma criança pequena. Foi necessário que insistíssemos para que o táxi fosse chamado, o que foi feito enfim, após o almoço. Desde o início do passeio, sinalizamos para o guia que não havíamos comprado o tour da forma que ele apresentou, entretanto, ele insistia em que seguíssemos o roteiro da forma apresentada, não demonstrando nenhum interesse ou boa vontade e tentando apenas se livrar do problema que nós havíamos nos tornado. Que fique claro que, em nenhum momento, tentamos alterar a logística já programada pela empresa. Porém, faltou, por parte do guia, compreensão e reconhecimento da falha da empresa. Quanto a Tulum, o primeiro do itinerário e o único de que participamos, acreditamos que vale a pena a visita, porém, a chegada à cidade às 10h da manhã prejudicou muito que se aproveitasse devidamente, visto que o local já estava lotado àquela hora. Se o passeio tivesse, de fato, começado às 7h da manhã, teríamos desfrutado da paisagem em condições inclusive térmicas muito melhores. O almoço foi bom.
icon Response from Host , Apr 2018
TOUR OPERATOR COMMENT: Lamentamos mucho tu mala experiencia, se tomaron las medidas necesarias para que no vuelva a repetirse y nuestro servicio sea cada vez mejor. Si puedes contactarnos nos encantaría darte alguna recompensa en tu próximo viaje además de ofrecerte la más sincera de las disculpas. En verdad lo lamentamos y estamos trabajando para que no se repita nunca más.

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