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Tulum Ruins Cenote And Snorkeling With Turtles From Playa Del Carmen

star-3.5
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Playa del Carmen, Mexico

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Free Cancellation
up to 24 hours in advance
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icon7 to 8 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more
Good for avoiding crowds

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
More questions?
(888) 651-9785

Overview

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Air-conditioned vehicle
Guide
Use of Snorkeling equipment
Snacks
Bottled water
Liability insurance
Reef Tax 10 USD per person
Photos
Gratuities

Departure Point

Traveler pickup is offered
This tour runs for costumer staying in Hotels from Puerto Morelos City To Dreams Hotel in Tulum Area. From Bahia Petempich to Cancun we dont provide the service.

We dont provide pick up service in Tulum City and Tulum Hotel Zone. For costumers in Tulum the meeting point is the #TULUM signal on the way to theTulum ruins. In the archaeological area mall center

Costumers staying in aparments or houses in Playa del Carmen we pick up them in our meeting points in the Down Town. We´ll provide the nearest meeting point to the aparment or house to you the afternoon before to the tour.

Departure Time

7:00 AM
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • No heart problems or other serious medical conditions
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 18 travelers
  • OPERATED BY Yalku Tours

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Tulum Ruins Cenote And Snorkeling With Turtles From Playa Del Carmen?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Tulum Ruins Cenote And Snorkeling With Turtles From Playa Del Carmen.
Q:
What is the policy on sanitization during Tulum Ruins Cenote And Snorkeling With Turtles From Playa Del Carmen?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Tulum Ruins Cenote And Snorkeling With Turtles From Playa Del Carmen.
Q:
What is the social distancing policy during Tulum Ruins Cenote And Snorkeling With Turtles From Playa Del Carmen?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Tulum Ruins Cenote And Snorkeling With Turtles From Playa Del Carmen.
Q:
What measures are being taken to ensure staff health & safety during Tulum Ruins Cenote And Snorkeling With Turtles From Playa Del Carmen?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Tulum Ruins Cenote And Snorkeling With Turtles From Playa Del Carmen.
Q:
What is the maximum group size during Tulum Ruins Cenote And Snorkeling With Turtles From Playa Del Carmen?
A:
This activity will have a maximum of 18 travelers.

See all safety measures taken by Tulum Ruins Cenote And Snorkeling With Turtles From Playa Del Carmen.

Reviews

3.5
star-3.5
2 Reviews
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Reviews by Viator travelers
Showing 1-2 of 2 reviews
star-2
The winds were strong so it made snorkling with the turtles a workout, but still got to see plenty of turtles.
tina
, Jan 2020
Our excursion initially didn't start out at all, the tour provider failed to pick us up. They had provided us a pick up time of 7:10 Am at our resort after several phone calls and many excuses later we opted to reschedule the excursion for the next day. So for 2 days in a row we woke up at 5:30 am to ensure that we were at the front by 7:10 am. The excursion itself was decent. Not the best but certainly not the worst I've been on.
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star-5
Bellissima esperienza
Claudia_L
, Feb 2020
Bellissima esperienza, rovine in un paesaggio mozzafiato cenote/grotta molto bello e poi la bellissima nuotata con le tartarughe, tutto accompagnato da un ottimo servizio e puntualità
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Product code: 29537P95

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