Magical Holbox Tour from Playa del Carmen and Riviera Maya

Day was outstanding. Frank was an excellent guide. We took golf carts to different beaches and enjoyed the water. Frank handled everything from start to finishing a "gem."

The trip wasn't accurate as advertised. This was a Spanish speaking tour with some English for the one passenger who was not bilingual. I received a watered down, time condensed English version of references to history as the majority of the booked guests onboard the tour bus spoke Spanish. I was told because I was the only one onboard who speaks English the lead guide will translate in Spanish first and then in English. The main guide spoke Spanish for more than an hour and the version I received in English was less than 20 minutes. What I believe were humorous anecdotes in Spanish through the guide's narration at the start of trip, which made many of the passengers laugh raucously, were not translated to me in English to share in on the humor. Dear English only speakers, this is a common practice whenever you take tours in countries where English is not the native tongue. Companies advertise English but the language of choice will almost always be the common language spoken by the majority of booked passengers. That's reality. You sometime feel like you are "alone" in a crowded room. I felt that way at the start of the tour. That said our lead guide Alturo (sp?) was engaging and had a gift for gab, mostly in Spanish disappointingly. The lunch box offered at the start of the tour consisted of an apple, a kid's size juice box, a dessert bar and a thin sandwich consisting of one slice of lunch meat, a slice of American cheese, mayonnaise , one slice of tomato and a thin layer of leafy greens. I only ate the apple. We didn't visit Alma's bar as advertised but was offered a free 1 hour bike rental to tour Holbox on our own. We were on Holbox for roughly 3 hours. The actual lunch (not what we received at the start of the tour) at a local restaurant on Holbox was disappointingly bland, no flavor. Edible, but I wasn't looking for seconds. It was plated not buffet due to Covid. I was looking forward to the seafood disappointingly. The value in this tour were stops at the three advertised islands offering beautiful views, pristine shallow sand banks, and warm waters. Holbox did not disappointment. It is truly paradise. I couldn't give the tour a very good or higher rating because of the limited English translation. My tip to the guide was adjusted accordingly. Next time I will book direct transportation to the island and back and explore on my own now that I know the lay of the land. It's a beautiful place by day and looks like a fun time at night. I'm not disappointed I took the tour. I would have paid more for the RT transportation on my own from start to finish. It just didn't fully live up my expectations. I give it a "B" not a very good. This is a long day. You probably won't have time to eat breakfast at your hotel, the lunch will be a disappointment if you have better offerings at your hotel, but you at least make it back in time for a late dinner.

Genaro was our tour guid for the day, he was upbeat and had great energy. He definitely delivered on everything he told us the tour would be like. Holbox is a beauty to be seen and enjoyed in person.

What a peaceful and fun adventure. A great place to just disconnect and relax amongst the quiet and clean beaches and enjoy the local culture and great restaurants. If you want to get away and just relax you have this place for sure. I will be back again

It was by far one of the best tours I’ve had in Mexico, Cancun! Our tour guide Luis was so funny and so nice, easy to talk to and overall good guy. The trip to holbox was nice. The best part is getting to the sand banks and just relaxing and having a good time.

We had a great time! Our driver was informative, knowledgeable and very friendly. He truly enhanced our experience!

Well organised trip to a very beautiful island. The weather was very good in the morning and we went with a very fast boat. To return, we had to take the ferry, since the harbour was closed. Luis, Ramon and Gustavo were all very nice and professional

Hotel pick up was exactly on time (we were the first stop) and we picked up a few others but then we were left waiting for what felt like 30 mins for 2 people to board the mini van - not sure if they were late or we were early as the driver didn't say anything. He just got out and we were left waiting for ages which was frustrating especially at the start of the day early morning. The tour was fantastic and our guide was really informative and did a great job of making the day fun! We did everything as advertised and this tour is exceptional value for money, half price than what my holiday provider are offering for pretty much the same tour. Only other downside was we had 1.5 hours free time at Holbox which was far too long as there isn't much to do. This may be because of a mix up or cancelled ferry back to Chiquila but either way, we got a little bored. The whole day was 13.5 hours long and we missed a dinner reservation we had at our resort - so make sure to keep the evening free if you are going on this tour. Thanks again for a great day of fun and beautiful sights :)

Really great customer service, had to reschedule my trip date and they did it with no problem. Didnt get to do all the things advertised but it was still a great day. Small group only 4 other people with us. All the islands were really beautiful, the travel time is really long though but the van was comfortable.

We have an amazing day,on time picked up at the hotel,the food was good,maybe a little bit short off time at the Alma Bar,We have to get verry fast to the restaurant so we din't get pictures at the beach on Alma Bar😔...just a tip for the next time. But overall it was a perfect day!!!