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Cenote Tour and Akumal

star-53 Reviews
|
Playa del Carmen, Mexico
Cenote Tour and Akumal

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Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children15 Children
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon5 to 6 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Overview

Saved to wishlist!
Air-conditioned vehicle
Guide
Use of Snorkeling equipment
Life jacket
Box Lunch with sandwhich, fruit, juice and sweet
Bottled water
Reef Tax 12 USD per person
Gratuities

Departure Point

Traveler pickup is offered
We pick up in almost hotels in Playa del Carmen and Riviera Maya. If we dont provide pick up service in your hotel we provide the nearest meeting point to pick you up.

This tour doesnt run from Cancun area.

If you are going to stay in Tulum Hotel Zone or Tulum Down Town the meeting
point for all the travellers is Super Market Super Aki in Tulum city entrance at 09:40am. We dont provide hotel pick up service in Tulum.

Departure Time

7:00 AM
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • No heart problems or other serious medical conditions
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 18 travelers
  • OPERATED BY Cancun Tours
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Cenote Tour and Akumal ?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Cenote Tour and Akumal .
Q:
What is the policy on sanitization during Cenote Tour and Akumal ?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Cenote Tour and Akumal .
Q:
What is the social distancing policy during Cenote Tour and Akumal ?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Cenote Tour and Akumal .
Q:
What measures are being taken to ensure staff health & safety during Cenote Tour and Akumal ?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Cenote Tour and Akumal .

Traveler Photos

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Reviews

5.0
star-5
3 Reviews
4 stars
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1 star
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Reviews by Viator travelers

Showing 1-2 of 3 reviews
star-5
Amazing day out
Abcd
, Jun 2021
It was a great trip all round but we did have to spend a lot of time in the van as we had to pick up and drop off other groups and wait Around in a shop while everyone got organised. We left our hotel at 7:30am and didn’t arrive at the cenote until 11:45am. It was an unbelievable day out and our tour guide Herlan was amazing, funny and gave us very good information/history about everything we did. I would definitely recommend doing this as it was well worth it even with the waiting. We saw several Turtles at Akumal and the Cenote was so beautiful! Herlan also took us on a surprise visit to the glass and chocolate factory where we also did free tequila tasting which was a lovely end to the tour. Zac the driver was also a lovely man and they make a great team.
star-5
All around excellent time
Joshua_T
, Dec 2020
Everything about this tour was great, the driver showed up on time and got us to every event early so we had lots of time to enjoy our excursion, one other van broke down and our driver went to help him for about 20-30 minutes but he gave us the time back and bought us free pizza for the wait.....gorge and herlan were so awesome they really made you feel welcome and showed you how to have a good time

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