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Rio Secreto Plus: Admission Ticket in Playa del Carmen
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From $99.00
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Rio Secreto Plus: Admission Ticket in Playa del Carmen
Free cancellation
Up to 24 hours in advance. Learn more
Cancellation policy
Free cancellation
- 24 hours prior100% refund
- Within 24 hoursNo refund
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations
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Safety measures
Keeping you safe during COVID-19
Vaccine? Quarantine? Masking?
Vaccine? Quarantine? Masking? We know, there’s a lot to keep track of. Be sure to check local guidelines so you’re aware of all travel requirements before you go.
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Face masks provided for travelers
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Safety precautions are provided by the tour operator and are not checked by Viator for accuracy
More questions?
(888) 651-9785
5 hours (approx.)
Mobile ticket
Offered in: English and 1 more
Overview
Explore Rio Secreto in Playa del Carmen, including additional access to new features with a Rio Secreto Plus admission ticket. Visit the new 'Dry Route', which includes a visit to the Salón de la Paz for a fantastic sound and light show and a 25-minute guided walk on the interpretive nature trails. Bike through the forest and go rappelling, then continue to Rio Secreto's natural underground rivers and impressive caves filled with unique rock formations. Fuel up with a buffet lunch and refreshing non-alcoholic beverages. Use of all equipment and transport from the welcome center are included.
- Explore the new 'Dry Route', in addition to the standard Rio Secreto activities, with Rio Secreto Plus admission
- Visit the Salon de la Paz for a 1-hour light and sound show, then take a 25-minute guided hike on an an interpretive nature trail
- Enjoy the regular Rio Secreto activities like biking, swimming, rappelling and exploring the caves
- Dig in to a provided buffet lunch accompanied by non-alcoholic beverages
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From $99.00
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What's Included
Lunch
Light refreshments
Professional guide
Use of bicycle
All necessary equipment
Alcoholic drinks (available to purchase)
Gratuities
Souvenir photos (available to purchase)
Hotel pickup and drop-off
Departure & Return
Río Secreto , Río Secreto, 77730 Q.R., Mexico
This activity will end right where it started.Additional Info
- Confirmation will be received at time of booking
- No heart problems or other serious medical conditions
- Not recommended for travelers with back problems
- Not recommended for pregnant travelers
- Children must be accompanied by an adult
- Comfortable walking shoes are recommended
- It is recommended that you wear a short sleeve t-shirt with your swimsuit underneath, and bring along extra clothes to change into later.
- Please bring extra cash and/or a credit card for purchasing extra food, souvenirs, photos, or other items inside the nature reserve
- Not wheelchair accessible
- Near public transportation
- Travelers should have a moderate physical fitness level
- This tour/activity will have a maximum of 10 travelers
- OPERATED BY Rio Secreto
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations.
Frequently Asked Questions
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Rio Secreto Plus: Admission Ticket in Playa del Carmen?
A:The policies on face masks and attendee health are:
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Face masks provided for travelers
- Temperature checks for travelers upon arrival
Q:
What is the policy on sanitization during Rio Secreto Plus: Admission Ticket in Playa del Carmen?
A:The policies on sanitization are:
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
Q:
What is the social distancing policy during Rio Secreto Plus: Admission Ticket in Playa del Carmen?
A:The policy on social distancing is:
- Social distancing enforced throughout experience
Q:
What measures are being taken to ensure staff health & safety during Rio Secreto Plus: Admission Ticket in Playa del Carmen?
A:The policies on staff health & safety are:
- Guides required to regularly wash hands
- Regular temperature checks for staff
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Reviews
4.5
199 Reviews
5 stars
166
4 stars
18
3 stars
6
2 stars
3
1 star
6
Reviews by Viator travelers
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Showing 1-5 of 199 reviews
It’s all about the tour guide!
Gloria_A
, Jun 2022
Driss (tour guide) was funny, knowledgeable and very kind! He took the time to tour in two languages and never left anyone out of the fun! He even got us a ride to our hotel (we paid) but at least we didn’t have to hunt a taxi down! 10/10!
The tour itself was exciting! Repelling was scary but rewarding when we got to the bottom. The cavern was really cool and swimming in the depths of the planet…nothing cooler!!
It was beautiful, interesting and...
Debra M
, Sep 2017
It was beautiful, interesting and fun! What we loved most about it was the variety of activities caving, bike riding, repealing into the ceneote, and swimming through the the cave. Would definitely recommend the 'Plus' option! Everything was well maintained, professionally handled, and both culturally and ecologically sensitive. Tip: when they offer you a walking stick for cave walking take it. I have a bad knee so I took it as a procaution, but most the people who didn't take one wished they had. The floor of the cave is uneven but it can be hard to see under the water so the walking stick helps you know what's coming.
I enjoy learning new things....and we saw a fascinating new creature which is a cross between a spider and a scorpion. Our guide explained it was harmless and blind. Apparently all creatures that live in the caves ' see ' by using their long antennae to feel vibration in the pitch blackness of the cave.
Our guide was great. The groups are small so you get to know each other. In the cave it helps if you work as a team. It was everything I would want in a day trip!
1 traveler found this review helpful
This was an amazing experience...
Paul M
, Aug 2016
This was an amazing experience! Alandra, our tour guide was great. She had such an in depth knowledge of the background of the Rio Secreto. Being in the water in this underground river for such an extended time wading and swimming among the stalagmites and stalagtights looking at the wonders God created underground was fantastic. A must experience tour.
This tour was amazing , our gide...
Fatima G
, Jun 2016
This adventure was very cool, we...
Christopher_L
, May 2016
This adventure was very cool, we spent some time in the dry caves as you were not in the water and then changed into our wet suites and we were off on a little tour to the caves were we learned a little of the history of the Mayan culture, once we were in the caves it was very exciting and beautiful as the color of the water and the reflections off the ceiling were amazing, we then went on a short mountain bike ride, to another part of the caves were we repelled down a small crevice down about 50 feet into a large cavern were we hiked out and had lunch. Our guide was Lara and she was very knowledgable of the history of the Mayan culture and the structures and materials in the caves as well as a great sense of humor.
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