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9/11 Memorial Museum Admission Ticket

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New York City, United States
9/11 Memorial Museum Admission Ticket

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon2 hours  (Approx.)
Mobile ticket
iconOffered in: English

Overview

Prebook your admission to the 9/11 Memorial Museum in lower Manhattan, and guarantee your entry to the center that documented the terrorist attacks on the World Trade Center in 2001. Museum artifacts include first-person accounts of what happened on that September morning in 2001, multi-media displays, and exhibits on history, which commemorate nearly 3,000 people who lost their lives in the attacks.
  • Guarantee your admission to NYC's 9/11 Memorial Museum
  • Learn about the terrorist attacks, and explore the museum at your own pace
  • Save time and get direct entry on your mobile device
Saved to wishlist!
Timed Admission Ticket
Food and drinks
Start your visit to the 9/11 Memorial Museum with a self-guided tour of the exhibitions and multimedia displays. The museum itself is located below the 9/11 Memorial, the reflecting pools that are the footprints of the Twin Towers that fell due to the devastating terrorist attack in 2001. 

With your timed admission, you have guaranteed entry to stay for as long as you want. It is suggested that you take at least two hours to wander the museum. This admission saves you time by giving you direct entry into the center with your mobile device. 

The museum also includes a pair of main exhibits: a memorial exhibition called In Memoriam, in honor of the people who lost their lives that day in 2001 as well as the people who were killed during the World Trade Center 1993 bombing. The second exhibition is September 11, 2001, a three-part exhibition that tells the tale of the day and analyzes motives for the attacks. It also shows the aftereffects of the attack and how the event changed the world, both locally and globally. 

This museum experience brings out the emotions in the guests who visit. Get ready to hear the stories of loss and sadness, of compassion and recovery, as you explore the space.
Itinerary
Stop At:  
The National 9/11 Memorial & Museum
Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks.
Duration: 2 hours 
Admission Ticket Included
Stop At:  
World Trade Center Memorial Foundation
Historic Sites, Historical Walking Areas
Duration: 1 hour 
Admission Ticket Included
  • Confirmation will be received at time of booking
  • Children ages 6 and under are free
  • Direct entry on your mobile device is available
  • Ticket is for a specific date and time of entry
  • All visitors will be screened by airport-style security
  • No re-entry is allowed after exiting the building
  • Photography is permitted for private, non-commercial use only
  • Large bags, including backpacks, large umbrellas and other items deemed so, are subject to mandatory storage in the coat room
  • The use of cell phones for conversation is prohibited in exhibition spaces and theater
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • OPERATED BY National September 11 Memorial & Museum

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during 9/11 Memorial Museum Admission Ticket?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by 9/11 Memorial Museum Admission Ticket.
Q:
What is the policy on sanitization during 9/11 Memorial Museum Admission Ticket?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
See all safety measures taken by 9/11 Memorial Museum Admission Ticket.
Q:
What is the social distancing policy during 9/11 Memorial Museum Admission Ticket?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by 9/11 Memorial Museum Admission Ticket.
Q:
What is the maximum group size during 9/11 Memorial Museum Admission Ticket?
A:This activity will have a maximum of 9 travelers.

See all safety measures taken by 9/11 Memorial Museum Admission Ticket.

Traveler Photos

Traveler Tips


  • "Allow at least 2-3 hours to walk through, but its easy to spend more time than that." See review
  • "I recommend you have audio head phones and listen to tour guide as you walk around." See review
  • "This was not mentioned and the app is great, but you cannot take advantage of it without headphones." See review

Reviews

5.0
star-5
2,663 Reviews

Reviews by Viator travelers

Showing 1-10 of 2,663 reviews
star-5
Heart Wrenching
Mark_S
, Sep 2021
Words can’t describe the feeling of all u see, This is a must see for visitor coming to New York City,
star-5
It's a must see museum, I...
Priscila_D
, Sep 2021
It's a must see museum, I was impressed! The reality of it and all the artifacts they gathered... .......
star-5
Great tour.
Latasha_W
, Sep 2021
It had a lot of information about what happened. A lot of interesting history learned here. U get the past and future in this tour. What I didn’t agree with is what the family donated we couldn’t take pics of it. If u didn’t want us to take pics it should have stayed in the family possession. But overall it was very good.
star-5
Seeing the beams, the...
Christina_L
, Sep 2021
Seeing the beams, the actual vehicles and the artifacts of the people who experienced that horrific day. My heart went out to them and their families. The 1st responders trying to help save the people trapped in the buildings. It's an experience to know how dedicated they were.
star-5
Heartfelt Memorial
Lillian_R
, Sep 2021
It was very emotional for me but a beautiful tribute to all those who lost their lives. Everyone loved it and was very educational for the younger ones.
star-5
Difficult memories
Ginny_K
, Sep 2021
Seeing my company name and the names of friends that died in the North Tower that day. I will never forget that day.
star-5
Still hurts
Raul_G
, Sep 2021
The survivor stairs and the voice recording that was just so emotional. The whole museum was just so many facts and information on how that day still after 20 years later still hurts the same. Just so sad. Cynthia Pardo Texas
star-5
I will visit again next time in NYC.
Brent_S
, Sep 2021
Experience was quite sobering/Somber. I found it disheartening that some guests took photos in the areas where we were instructed not to take pictures. Very disrespectful!!
star-4
Feeling of sorrow for loss of lives.
MaureenLee_O
, Sep 2021
The scope of experience is overwhelming. To live thru 9/11 from CT and now see in museum is living history.
star-5
Great memorial for kids to learn
Paola_G
, Sep 2021
My kids wanted to know about what happened 20years ago and this was the best trip for them to know and understand. It was heartbreaking as it was just last year that happened. I could come back,it has a lot to see and learn. I disnt get to see all as I wanted to.

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