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Arenal COMBO Tour Pedal and Paddle Crossing Lake Arenal

star-4
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El Castillo, Costa Rica
12

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Number of travelers
0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults
Free Cancellation
up to 24 hours in advance
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icon8 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
More questions?
(888) 651-9785

Overview

Saved to wishlist!
Snacks
Lunch
Bottled water
Alcoholic Beverages
Use of bicycle
SUP boards and paddles; gloves and helmets as part of the equipment
El Fosforo, Provincia de Alajuela, El Castillo, Costa Rica

Departure Time

8:00 AM

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 25 travelers
  • OPERATED BY Desafio Adventure Company

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Arenal COMBO Tour Pedal and Paddle Crossing Lake Arenal?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Arenal COMBO Tour Pedal and Paddle Crossing Lake Arenal.
Q:
What is the policy on sanitization during Arenal COMBO Tour Pedal and Paddle Crossing Lake Arenal?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Arenal COMBO Tour Pedal and Paddle Crossing Lake Arenal.
Q:
What is the social distancing policy during Arenal COMBO Tour Pedal and Paddle Crossing Lake Arenal?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Arenal COMBO Tour Pedal and Paddle Crossing Lake Arenal.
Q:
What measures are being taken to ensure staff health & safety during Arenal COMBO Tour Pedal and Paddle Crossing Lake Arenal?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Arenal COMBO Tour Pedal and Paddle Crossing Lake Arenal.
Q:
What is the maximum group size during Arenal COMBO Tour Pedal and Paddle Crossing Lake Arenal?
A:
This activity will have a maximum of 25 travelers.

See all safety measures taken by Arenal COMBO Tour Pedal and Paddle Crossing Lake Arenal.

Traveler Tips


  • "Open gravel/dirt trail, decent elevation changes, no traffic, beautiful scenery." See review

Reviews

4.0
star-4
2 Reviews
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4 stars
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2 stars
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1 star
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Reviews by Viator travelers

Showing 1 of 2 reviews
star-3
Great Venue but...
William_M
, Mar 2021
This was a great venue. Started with a 15 mile down and back bike ride through three rivers. Open gravel/dirt trail, decent elevation changes, no traffic, beautiful scenery. Trek bikes were in good condition. Need to bring your own water and be in decent shape. Next we had a burrito and fruit drink for lunch. We then went on a nice SUP for 1.5 hours (not 2.5 as advertised) near the base of the Arenal volcano. Very windy so it was a good workout to start off going into the wind. Flew back on the downwind return. We then received fresh pineapple when we got back. The reason for not giving 5 stars: The guide provided no value. You might as well just rent a bike and a board and save some money. There was just my girlfriend and I on this tour and the guide basically took off on the bike and on the SUP so we were on our own. I am an Ironman Triathlete so not a novice cyclist (although my experience is on a road and not a mountain bike). We were given no instructions on how to cycle through water 1 - 2 feet deep. I am also a cycling coach so was shocked that we were not given even one safety instruction I successfully rode through the first 5 rivers but crashed on #6, smacking my knee into the rocks. The guide was so far ahead, he was unaware that I had crashed. He was also unaware that my chained dropped later on and I had to put it back in place. Also, once you book this tour you get very little communication. I kept following up for the starting location. I told them where I was coming from. They then just sent me a link to their website. As a result, I was directed to their office which was 20 minutes past the actual starting point. This activity is advertised as 8 hours in duration but was only 5 hours. I think it was because the guide had to rush off to conduct a hike with another group. This venue is a 5 star venue. If you have experience on a SUP, and, at least, take a weekly spin class, I wouldn’t bother with the guide.
icon Response from Host , Mar 2021
Ohh goodness, William. Thank you for your detailed explanation of your tour with us. First of all, we are very sorry it did not meet your expectations. Your guide was Santos and he's been with us for quite some time and gets good reviews. I'm not sure if maybe it was an off day for him, but there is no excuse for not being attentive to your needs, especially considering you had a bit of a crash. We have met with him and he is aware of his shortcomings on that tour that day. Again, thank you for letting us know. If there is anything else we can assist with, please let us know. We hope you'll give us another try some day! Best wishes, Christine Larson, co-owner Desafio Adventure Company
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Product code: 6833P35

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