Tikal Day Tour From Flores, Petén

Tikal was amazing!! Tour guide met us at hotel and walked us to bus at the Peten sign as taxis and tour groups are not allowed to drive fully onto island. We were told pick up at hotel - if we had known that meet spot was at the entrance would have saved time. Bus was filled with mosquitoes and some passengers received many bites!! Bus was not gassed up so had to stop and wait for the driver to gas up cutting into our tour - about 30 minutes as the lines were long. Once we left the gas station the driver also did another random stop for whatever reason which also took almost 15 minutes - everyone was perplexed why we stopped again. Once we arrived at the gates of the national park we had to wait for everyone to purchase park tickets and the lunches before starting the tour which to us cut into our hiking time since we had pre booked these items and set amount of hours at park hiking around. Did not enjoy standing around and waiting for 20+ people to purchase and put in their lunch orders when we paid for everything included and not to be grouped in with people only being transported and needing to stop and pay. Pre ordering lunches also did not save time as everyone had to say what they ordered again and then made. No time saved at all - just cut into hiking time! Once people learned we had paid for a guide the tour operator began taking other payments for others to join and alllowed people just to “tag” into the tour who didn’t pay for the guide and we felt like we were forgotten and just explored on our own. We were the only 2 on the bus that pre paid everything - did not get what we paid for. As we lost time waiting for people, gassing up, random stop for maybe a phone call, everyone needing to pay for park entry & pre order food we feel we lost out for sure! Tikal was still amazing but disappointed in tour! We have done many tours and never had to stop to gas up and wait for others since we book specific items and always have experienced everyone on the tour under the same tour. Very amateur for the tour. Guide was very knowledgeable but felt rushed due to all the delays and time wasted waiting on others!