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Costa Maya Shore Excursion: Chacchoben Day Trip

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Mahahual, Mexico
Costa Maya Shore Excursion: Chacchoben Day Trip

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon3 hours 30 minutes  (Approx.)
Pickup offered
Mobile ticket
iconOffered in: English and 1 more

Overview

Disembark your cruise ship at the port of Casa Maya and embark on a shore excursion to the ancient Mayan city of Chacchoben. Discover the mystifying archeological site as you admire colossal pyramids and sacred temples that were only discovered in the late 20th century. Experience the diverse wildlife of the surrounding jungle as your knowledgeable guide offers a captivating commentary of the atmospheric ruins. Round-trip transport from the port in an air-conditioned minivan is included in the tour.
  • Sightseeing shore excursion of Chacchoben from Costa Maya
  • Drive deep into the jungle where the Mayan city once lay buried under foliage
  • Walk around the archeological ruins of Chacchoben
  • See several reconstructed temple pyramids and a stela with Mayan hieroglyphics
  • Spot native plants and animals like howler monkeys and armadillos
  • Covered by Viator's worry-free policy: guaranteed on-time return to your ship
Saved to wishlist!
Local English- and Spanish-speaking guide
Bottled water and soda
Port pickup and drop-off
Worry-free Shore Excursion guarantee
All Fees and Taxes

Departure Point

Av. Caribe 1302, 77976 Mahahual, Q.R., Mexico

After disembarking, find the exit to the shopping facilities of the cruise port. Pass the parking lot, and our office is located half block on the left sidewalk.

Departure Time

Tour coincides with your cruise ship's arrival

Return Details

Returns to original departure point
Meet your driver at the port of Costa Maya and begin your archeological odyssey to the ruins of Chacchoben. Travel comfortably in an air-conditioned minivan, sipping complimentary bottled water for the journey until you reach your intriguing destination in the heart of the verdant jungle. Greet your professional archeologist guide and circumvent the site as the significance of the city’s excavated temples, pointed pyramids, and ancient walls are explained. 

Gain insight into the mysteries of the Mayans as your guide unravels the history of a civilization that dates back to the pre-Classic period of 200BC; hear about how the ruins were discovered by local farmers in 1970 and learn about the complex archeological techniques employed to excavate the structures. Note the red pigment used to decorate the temples and decipher the enigmatic hieroglyphics at the base of the principal pyramid. 

Immerse yourself in the atmospheric splendor of the jungle as you awaken your senses to the sights and sounds of nature. Identify fascinating flora and fauna as your guide shares insightful knowledge, listening and looking out for howler monkeys, toucans, armadillos, spider monkeys, and gray foxes. Gasp as you learn of the nearby presence of jaguars, pumas, and tapirs. 

Peruse the gift shop for special souvenirs before returning to the port in your comfortable and air-conditioned transportation. 

Worry-free Shore Excursion:

We will ensure your timely return to the Costa Maya cruise port for this activity. In the rare event your ship has departed, we will arrange for transportation to the next port-of-call. If your ship is delayed and you are unable to attend this activity, your money will be refunded. See our terms and conditions for full details.
Itinerary
Stop At:  
Zona Arqueologica De Chaachoben
Ancient maya city surrounded by unspoiled jungle
Duration: 1 hour 30 minutes
Admission Ticket Included
  • Confirmation will be received at time of booking
  • At time of booking, Cruise ship passengers must provide the following information at time of booking: ship name, docking time, disembarkation time and re-boarding time
  • Not wheelchair accessible
  • Stroller accessible
  • No heart problems or other serious medical conditions
  • Most travelers can participate
  • This tour/activity will have a maximum of 50 travelers
  • OPERATED BY CM Tours
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
Where is the meeting point?
A:After disembarking find the exit of the shopping complex and parking lot of the Cruise Terminal. We are located half block outside of the first security gate of the Cruise Terminal. On the left side walk, passed the yellow taxis. Please look for MAYAN TRIPS signs and we will have a slate with your name.
Jul 2019
Q:
What is the meeting time?
A:Our tours to Chacchoben depart approximately one hour after your ship docks. Please be at check in office 10 minutes prior to departure.
Jul 2019
Q:
What is the policy on face masks and attendee health during Costa Maya Shore Excursion: Chacchoben Day Trip?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by Costa Maya Shore Excursion: Chacchoben Day Trip.
Q:
What is the policy on sanitization during Costa Maya Shore Excursion: Chacchoben Day Trip?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Costa Maya Shore Excursion: Chacchoben Day Trip.
Q:
What is the social distancing policy during Costa Maya Shore Excursion: Chacchoben Day Trip?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Costa Maya Shore Excursion: Chacchoben Day Trip.
Q:
What measures are being taken to ensure staff health & safety during Costa Maya Shore Excursion: Chacchoben Day Trip?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Costa Maya Shore Excursion: Chacchoben Day Trip.

Traveler Photos

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Traveler Tips


  • "I recommend going early in the morning, as we did, to beat the crowds." See review
  • "IF you use a cane, walker or wheel chair, this is probably not a good excursion for you." See review
  • "It's important to note that the port shopping area is huge and you just need to keep walking until you get out of the port area and the tour company is on the left right before the gated area." See review

Reviews

5.0
star-5
489 Reviews

Reviews by Viator travelers

Showing 1-10 of 489 reviews
star-5
Costa Maya Shore Excursions
Michael_C
, Jan 2022
Costa Maya Excursions was outstanding. Our guide Geronimo and driver Jose made the trip feel safe secure and comfortable. Geronimo was particularly well informed about Mayan history. BOOK WITH CONFIDENCE!!!
star-5
Amazing excursion
Sona_Y
, Jan 2022
It was very interesting excursion with fantastic guide Genesys. He showed me everything and explained all! Thank you for good job and exploring Costa Maya for me 😍
star-5
Chachoben and Ishmael's Village Tour
Daniel_R
, Jan 2022
The tour with Ishmael was fantastic. The best part was the tour he gave us of his town. He stopped by his house where we briefly met his wife and 3 children. He then drove around the town pointing out the key landmarks and buildings and explained what day-to-day life is like in his town. The ruins were very good too. We highly recommend taking a tour with Ishmael!
star-5
Awesome site to visit
Amanda_M
, Dec 2021
We had an AMZING time here! It was a super great experience while on our cruise. They were very detailed with the pick up location details. Our tour guide was Ismeal, he was awesome! He was so knowledgeable and easy to talk to. It was a much larger place to visit than we had thought. On the way back into town he pulled over to a pineapple stand and got the whole van fresh slices of pineapple, it was incredible! We also got back to the port with plenty of time to spare :)
star-5
Pick this tour!!!
Tina_S
, Dec 2021
LOVED the ruins! Loved this tour!! 10 of us (16-55) all really enjoyed this! Our guide Roberto informed us of the history and made our trip! The site is very large with lots to see-awe inspiring!. The drive wasn’t too long, was comfortable and safe. And we saw MONKEYS!!! Including a baby!! I definitely recommend picking this tour.
star-5
A tour with Ishmael
Sam_P
, Dec 2021
Ishmael is a wonderful, knowledgeable host/guide. He truly became family on our tour as he shared the history of the site and his family story with us. He is a good man who cares about the past and how it leads to the current generation. A very smart man.
star-5
Cruisers Take this Tour!
Anonymous
, Dec 2021
We got a private tour (tourism being low due to the pandemic), and it definitely made the tour special for us. Genesis was our guide and made sure we had a wonderful time. He had many cool facts about the area, Mayans, and local flora and fauna. Since we had some extra time, we stopped for some local beer and snacks before heading back to our cruise. Genesis and our driver, Exodus, went out of their way to make sure we had everything we needed--waters to beat the heat, wet wipes to clean up after the tasty snacks, etc. They were also very conscientious about the cruise schedule and made sure we got back to port with plenty of buffer time. This tour is a bargain compared to the cruise ship excursion prices. Go ahead and sign up!
star-5
Amazing tour
Alejandra_G
, Dec 2021
We had an AMAZING time !! Ismael was very nice and explained everything so well. Our group was very small so we got personalized attention what made a huge difference. We definitely recommend this tour.
star-5
Incredible experience, exceeded our expectations!
Steven_N
, Oct 2021
Ismael and Genesis were fantastic! The directions to get to the meeting place were spot on. Unfortunately, our cruise ship was about an hour late arriving and we were very concerned about missing the tour. However, there was no need to worry as we saw Genesis, our driver, holding up a sign with our name on it as soon as we got near the meeting location. Our guide, Ismael, provided us with an overview of what we would see during the tour and confirmed what time we needed to be back on the ship. Then, we were on our way! There were only 2 couples in our group so it felt like we had the luxury of a private tour. Our van was comfortable and we welcomed the very efficient air conditioning! Ismael lives near the ruins of Chacchoben so he was able to show us his colorful village and even meet his beautiful family. We saw the local school, sports field and cemetery. He provided us with insight and a degree of personal interaction that you just can't get when you're on one of the "big bus" tours. Once we arrived at the Chacchoben ruin site, he really made tour interesting by explaining how the Maya used plants for medicine, how they chose the location to build their temples as well as many aspects of their day to day lives and social hierarchy. We also made a quick stop at a local produce stand where Ismael had arranged a wonderful surprise for us! We were given some samples of fresh, local produce such as papaya, pineapple, dragon fruit, cucumber and mango. Delicious! It's clear how much passion Ismael has for the history of this region. We're glad we selected this tour and feel it was a great value.
star-5
Excellent Customer Service
Brent_J
, Oct 2021
We had conflicts beyond our control and Costa Maya Tours was excellent to work with as we worked through our problems. Their customer service was fantastic. The next time we are in Costa Maya we will absolutely be using them again. They were a pleasure to work with.

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