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One Day Tour to Chacchoben Mayan City and Bacalar Lagoon with a Certified Guide

star-4.539 Reviews
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Badge of Excellence
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Mahahual, Mexico
One Day Tour to Chacchoben Mayan City and Bacalar Lagoon with a Certified Guide

From $115.00 / person

Price details
Lowest Price Guarantee
1 Adult
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children0 Infants1 Infant2 Infants3 Infants4 Infants5 Infants6 Infants7 Infants8 Infants9 Infants10 Infants
No times available
Free cancellation
Up to 24 hours in advance. Learn more

Safety measures
icon5 hours 50 minutes  (Approx.)
Pickup offered
Mobile ticket
iconOffered in: English and 1 more

Overview

Saved to wishlist!
Lunch
Bottled water
Air-conditioned vehicle
Kayaks
Guided Tour at Chacchoben Mayan City
$5.00 USD copyright fee for the use of cameras at Chacchoben. This is paid directly at the site.
The use of tripods and drones are prohibited at the Mayan City.
Souvenirs
Gratuities
Av. P.º del Puerto 1211 , Av. P.º del Puerto 1211, 77940 Mahahual, Q.R., Mexico

Just a few blocks from Costa Maya Port. Once your reservation is confirmed, we will email you the detailed and easy to follow instructions of meeting point, directions and a map.

Suppliers and travelers coordinate start times within the given time periods.
7/13/2019 - 11/3/2022
Monday - Sunday:07:00 AM - 08:00 PM
This activity will end right where it started.
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Infant seats available
  • No heart problems or other serious medical conditions
  • Most travelers can participate
  • This tour/activity will have a maximum of 80 travelers
  • OPERATED BY Next Experience Travel
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during One Day Tour to Chacchoben Mayan City and Bacalar Lagoon with a Certified Guide?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by One Day Tour to Chacchoben Mayan City and Bacalar Lagoon with a Certified Guide.
Q:
What is the policy on sanitization during One Day Tour to Chacchoben Mayan City and Bacalar Lagoon with a Certified Guide?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by One Day Tour to Chacchoben Mayan City and Bacalar Lagoon with a Certified Guide.
Q:
What is the social distancing policy during One Day Tour to Chacchoben Mayan City and Bacalar Lagoon with a Certified Guide?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by One Day Tour to Chacchoben Mayan City and Bacalar Lagoon with a Certified Guide.
Q:
What measures are being taken to ensure staff health & safety during One Day Tour to Chacchoben Mayan City and Bacalar Lagoon with a Certified Guide?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by One Day Tour to Chacchoben Mayan City and Bacalar Lagoon with a Certified Guide.

Traveler Photos

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Traveler Tips


  • "If you chose to take this tour bring water shoes to enter the lagoon." See review
  • "Decent bathrooms were available throughout the day, and change rooms available at the lagoon." See review

Reviews

4.5
star-4.5
39 Reviews
2 stars
0
1 star
0

Reviews by Viator travelers

Showing 1-10 of 39 reviews
star-5
It was wonderful
Mark_A
, Sep 2021
The well informed and friendly staff The food at the lagoon was the best I have had in a long time Thank You so much
icon Response from Host , Oct 2021
Dear Mark_A, We are very happy to read your review and realize that you and your family had a memorable experience with us at Next Experience Travel during your visit at Costa Maya. Our commitment is always to create unforgettable memories. We deeply appreciate your preference and your good comments ! Our team is always ready to assist you to ensure you have a great day. Once again, Next Experience Travel appreciates your preference and on behalf of our team we hope to have the opportunity to see you again soon! Best regards, Mario The Next Experience Team
star-5
Excellent
MaVa
, Mar 2020
Grisel was a great tour guide. She have us a great explanation at Chacchoben. Bacalar resort was also great. The lagoon is incredible.
icon Response from Host , Mar 2020
Hola MaVa, We appreciate your visit to Costa Maya and specially for having the time to tell us about your experience! On behalf of Grisel and all of us at Next Experience Travel look forward to see you once again in the near future. Warmest regards!
star-5
Great excursion
Dawn_H
, Mar 2020
The experience was amazing. Our guide and driver was the main reason. Carlos and Eddie were great examples of customer service employees. First they got us to the ruins first before any other visitors and it was amazing. We had the entire place to ourselves and Eddie was so knowledgeable about the history and answered all of our questions. As we were leaving the place was packed but we had our alone time and it was great. We then drove to the lagoon. Again we were the second group there and there were very few people. Again Eddie was very knowledgeable and was the best guide. Our driver was Carlos and he was such a great driver. He helped us load and unload and really was such a great driver. Best experience during our entire trip!
icon Response from Host , Mar 2020
Hola Dawn_H, Many thanks for taking the time to share your experience with us! It has been great to read that you enjoyed our tour and you had a amazing time with us at Costa Maya! We really appreciate your comments! On behalf of Eddie, Carlos and the rest of our team, we hope to have the opportunity to welcome you again. Warmest regards! The Next Experience Team
star-5
Great day in Costa Maya!
Shawn_L
, Mar 2020
This tour was absolutely amazing! I think we had the best tour guide (Ms. Grisel aka Grisey) and the best van driver (Mr. Miguel)! Grisel is a brilliant person and she was VERY knowledgeable about the Mayan Ruins. The Mayan Ruins was very interesting and an amazing site to see. The seven color lagoon was absolutely breath taking! Pictures and words cannot do it any justice at all. You just have to see it in person. The food and drink at the lagoon site was absolutely delicious as well. I would highly recommend this tour.
icon Response from Host , Mar 2020
Hola Shawn_L, Many thanks for your visit and especially for having the time to tell us about your experience with us at Costa Maya! We are pleased to know that your Chacchoben and Bacalar tour was an amazing experience and that our service exceeded your expectations. On behalf of Grisey, Miguel and the rest of our team we hope to have the opportunity to welcome you again! Warmest regards, The Next Experience Team
star-5
A fun learning experience
Arbie56
, Mar 2020
Erik was a well spoken, intelligent and personable guide. Throughout the day he provided unusual information in a very easy to understand format. The driver was also wonderful, following behind the group at the ruins, offering cold water just as we all needed it. The resort was lovely the food delicious and plentiful. If you chose to take this tour bring water shoes to enter the lagoon. I wholeheartedly recommend.
icon Response from Host , Mar 2020
Hola Arbie56, Many thanks for taking the time to share your experience with us! It has been great to read that you enjoyed our tour and you had a great time wit us! We really appreciate your comments as listening to our visitors helps us to improve our quality and service. On behalf of Erik and the rest of the team, we hope to have the opportunity to welcome you again. Warmest regards! The Next Experience Team
star-4
Nice day
Julie_M
, Feb 2020
Was an awesome excursion ! The only negative was the lagoon was very rocky with sharp rocks at bottom and the ladder to get in had a broken lower step and it made it very hard to get in and out of lagoon with out pain and awkwardness
icon Response from Host , Mar 2020
Hola Julie_M! We are happy you enjoyed your experience with us ! Thank you for sharing your experience and feedback, we will fix this situation so other travelers do not find the same situation as you. We will definitely share your comments with the team ! Thank you again for choosing local and choosing us for your next experience! As we say, come as a traveler, leave as a friend! :) Amy The Next Experience Team
star-5
Exactly what is described
Westobutch
, Feb 2020
Experienced this tour with my wife and four others from our cruise ship. Finding the pickup location was a bit of work but I could have done more homework on the front end. Transportation was a comfortable van. Had a driver and a guide. Our guide (Juan?) was superb. From what we were told he was a university professor who does this job on the side. He has a passion for all things Mayan and was extremely entertaining, knowledgeable, and concerned for our enjoyment. We beat most of the bigger tour buses to the ruins which made Juan very pleased. Even had some monkeys close by during our stop. Headed then to the lagoon which was relaxing. Some kayaked, some stayed and relaxed. Overall very pleased with this tour.
icon Response from Host , Mar 2020
Hola Westob! Thank you for sharing your experience ! We are happy that this experience fullfilled your expectations ! We will definitely share your comments with Jorge and the rest of the team! Thank you again for choosing local and choosing us for your next experience! As we say, come as a traveler, leave as a friend! :) Amy The Next Experience Team
star-4
Lagoon and ruins, Costa Maya
Susan_S
, Feb 2020
Really enjoyed this excursion. Edgar was out guide and he was great. Best of all they waited for us as it was difficult getting off our ship and we were over an hour late. They got us back on time, too. The lagoon was gorgeous, the ruins were so-so.
icon Response from Host , Feb 2020
Hola Susan_S ! Thank you for taking the time to share your feedback and recommendations! We are happy that you had enjoyed your Chacchoben Mayan City and bacalar lagoon tour and you had a perfect day with us at Costa Maya! We will definitely share your comments with the rest of the team! Thank you again for choosing local and choosing us for your next experience! As we say, come as a traveler, leave as a friend! :) Amy The Next Experience Team
star-4
We loved our guide!!
caustin
, Jan 2020
First of all, I have to say that our guide Miriam was OUTSTANDING! A guide can make all the difference and she did. The Chacchoben Mayan City was very enjoyable, easy walking to the ruins along level ground and mostly shaded. We saw spider monkeys which were very cool. Miriam offered to take pictures for us, which we appreciated. Water was available at all times. Lunch at the Bacalar Lagoon was very good - we enjoyed it. The lagoon was a little different than expected. Kayaking, swimming was available - but hardly enough time to change and spend time in the water. Wish we could have had another 30-60 minutes there. This is my only complaint - otherwise it was a very nice excursion. We stopped at a local fruit stand briefly on the way back. Local owner had fruit all cut up and ready to hand out for $1 - very, very good.
icon Response from Host , Jan 2020
Hola Caustin ! Thank you for taking the time to share your feedback and recommendations! We are happy that you had enjoyed your Chacchoben and Bacalar Lagoon tour and you had a perfect day with us at Costa Maya! We will definitely share your comments with Miriam and the rest of the team! Thank you again for choosing local and choosing us for your next experience! All of our experiences are made for our guests to maximize your time on port of Costa Maya, hopefully next time we meet you we have more time to show you how beautiful our country is ! As we say, come as a traveler, leave as a friend! :) Amy The Next Experience Team
star-5
Great Guide and Drivers!
Jmerting
, Jan 2020
Edd, our certified guide, college educated in Mexican history was super.....very small group(8) and that was split up with 2 different drivers because the group went to different places after the Ruins( Peter and Sual)…..2 of us went to private resort on a huge Blue Lagoon, fresh water, clear, clean and very nice lunch with open bar... all included. Highly recommend! We were on a cruise ship so it took some time to get to their office ( 4 long block walk ) after you get out of maze of shops they force you to walk through to get to town streets....allow 10 -15 minutes to get out of the maze!!
icon Response from Host , Jan 2020
Hola Jmerting ! Thank you for taking the time to share your feedback and recommendations! We are happy that you had enjoyed your Chacchoben and Bacalar Lagoon tour and you had a perfect day with us at Costa Maya! We will definitely share your comments with Edd and the rest of the team! Thank you again for choosing local and choosing us for your next experience! As we say, come as a traveler, leave as a friend! :) We look forward to show you a bit more of Mexico next time! Amy The Next Experience Team

Product code: 169734P1

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