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Roundtrip Transfer Private Vehicle Cancun Airport (CUN) - Hotel zone

star-422 Reviews
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Cancún, Mexico
Roundtrip Transfer Private Vehicle Cancun Airport (CUN) - Hotel zone
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Roundtrip Transfer Private Vehicle Cancun Airport (CUN) - Hotel zone
Private Transfer
Private Transfer
Interior
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From $47.33

Price varies by group size

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Number of travelers
1 Adult2 Adults3 Adults4 Adults
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon25 minutes  (approx.)
Pickup offered
Mobile ticket

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Overview

Skip the stress of long taxi lines and the inevitable delays of shared shuttles when you prebook this airport transfer by comfortable private car, direct to the Cancun Hotel Zone. Your driver will meet you on arrival and wait in your lobby ready for your departure, with an hour's free waiting time at the airport to ensure complete peace of mind.
  • Private round-trip airport transfer from Cancun airport to the hotel zone
  • Prebooking lets you fully relax at the start and end of your vacation
  • Comfortable sedan creates a more stylish impression than minivans
  • No hidden extras: includes all taxes, tips, tolls and fees
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From $47.33

Lowest Price Guarantee
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Round-trip private transfer
Transport by private vehicle
Hotel pickup and drop-off
All taxes, fees and handling charges
Food and drinks
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
24WG+2G , 24WG+2G8 Cancún, Quintana Roo, Mexico
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Follow the instructions according to your arrival terminal to find your driver: Terminal 1(Domestic Flights) A single exit.Terminal 2(Domestic Flights) WelcomeBar.Terminal 2 (International Flights) Grab and Go.Terminal 3 Margarita Ville.Terminal 4 WelcomeBar.

Cancun International Airport , Cancun - Chetumal Km 22, 77565 Cancún, Q.R., Mexico
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Departure Point: For terminals 2 and 3 the driver / representative will be waiting for you at the exit of the arrival hall (Travel Agencies / Ground Transportation) with a sign with your name and / or EndlessTours. For terminal 4, exit on the left at the end of the arrivals hall (Travel Agencies / Ground Transportation) where the driver / representative will be waiting for you with a sign with your name and / or EndlessTours. Return point: Your driver will be waiting in the lobby. Please ensure that you are at your pick up point at least 10/15 minutes in advance.

Suppliers and travelers coordinate start times within the given time periods.
12/14/2018 - 5/29/2023
Monday - Sunday:12:00 AM - 11:59 PM
This activity will end right where it started.Departure Point: Please follow the instructions according to your arrival terminal to find your driver who will be waiting for you with a sign with your name and the name of the company Booking Destination Services, the Staff wears blue pants and white shirt. Go outside the corresponding terminal: Terminal 1 (Domestic Flights) A single exit. Terminal 2 (Domestic Flights) Welcome Bar. Terminal 2 (International Flights) Grab and Go. Terminal 3 Margarita Ville. Terminal 4 Welcome Bar. Return Point: Your driver will be waiting in the hotel lobby. Please ensure that you are at your pick-up point at least 15 minutes in advance.
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
  • Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
  • Infant seats available
  • Protocol for all services, driver and passenger´s liabilities. 1.Nebulization of vehicles with disinfectants. 2.Cleaning of seats, floors, internal and external handles, seat belts, backrests and armrests every time a service is terminated. 3.No handshakes will be given in the greeting or farewell. 4.Voucher information is being requested and verified digitally. 5.The customer is asked to board the vehicle using the mask. If passenger does not have one, the driver will provide one immediately.
  • Most travelers can participate
  • This is a private tour/activity. Only your group will participate
  • OPERATED BY MY TRANSFER GROUP
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Roundtrip Transfer Private Vehicle Cancun Airport (CUN) - Hotel zone?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by Roundtrip Transfer Private Vehicle Cancun Airport (CUN) - Hotel zone.
Q:
What is the policy on sanitization during Roundtrip Transfer Private Vehicle Cancun Airport (CUN) - Hotel zone?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Roundtrip Transfer Private Vehicle Cancun Airport (CUN) - Hotel zone.
Q:
What is the social distancing policy during Roundtrip Transfer Private Vehicle Cancun Airport (CUN) - Hotel zone?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Roundtrip Transfer Private Vehicle Cancun Airport (CUN) - Hotel zone.
Q:
What measures are being taken to ensure staff health & safety during Roundtrip Transfer Private Vehicle Cancun Airport (CUN) - Hotel zone?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Roundtrip Transfer Private Vehicle Cancun Airport (CUN) - Hotel zone.

Traveler Photos

Reviews

4.0
star-4
22 Reviews
5 stars
15
4 stars
1
3 stars
1
2 stars
2
1 star
3

Reviews by Viator travelers

Showing 1-10 of 22 reviews
star-5
Easy pickup to our hotel!...
LindaF
, May 2022
Easy pickup to our hotel! We were met easily and a short 5 minute wait til the driver came to bring us to the Riu-pleasant ride
... MoreLess
star-5
On Time / Very fast...
Alex_J
, May 2022
On Time / Very fast delivery / Process / service / Thank you very much see you in 6 days for Return travel
... MoreLess
star-3
Very Pretty Scenic Ride!
Krystal_H
, Feb 2022
It was confusing considering it was my first time in Mexico. But I couldn’t find the people so I had to ask another person to take me to them. I requested a private car that was supposed to come with food and drinks but I got a private van with nothing. The driver was fine and the ride was very scenic and great.
... MoreLess
star-5
Perfecto
Yaneil_M
, Oct 2021
Excellent going to the hotel and coming back to the airport both trips were fantastic Both drivers are fantastic and very respectful I had a lot of good information
... MoreLess
star-2
Dreadful organisation but good driver. Do not use!
rjapsimon
, Oct 2021
The driver was very good when we finally met with him. The experience of getting to him at Cancun Airport was terrible. We were accosted by three people who claimed to be part of Viator but in reality they were all employed to sell you some crap you didn’t want or need- mainly tours and trips and alternative taxi options. Everyone we met at the airport was basically a con artist. Nobody had any identification as a member of Viator staff. Although we booked and pre-paid for a private taxi we were constantly told that we would have to share a van with other groups of people. I will cancel the return half of my trip and never use you again
... MoreLess
1 traveler found this review helpful
star-5
Easy Ride
Vanessa_V
, Sep 2021
Our round-trip with this company was fantastic. I received/sent communication with them about our pick up at the end of the trip and was able to change our pick up time well before we had to leave. My only recommendation would be to ignore all the sales reps in the Airport and go straight outside to pick up area and all the sales reps try to get you while your exiting the airport. The only Cons: They need to tell you to go outside, that your driver is not going to meet you inside at all and you have to look real close at the boards the host is holding to find your name. The Pros: The Host and Both drivers for the pick up and drop off where great!
... MoreLess
icon Response from Host , Sep 2021
Dear, Thank you very much for your recommendations. We are happy to know that everything went well with your transfer.
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star-1
I booked a luxury car...
MAURICE_P
, Aug 2021
I booked a luxury car they arrived in a normal van after waiting 30 minutes for them to show up the driver was nice but the ride was terrible
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icon Response from Host , Aug 2021
Dear, Possibly there was some confusion as we do not offer luxury vehicles, the service booked was a private transfer from/to airport. We're sorry for the inconvinience.
... MoreLess
star-4
Excellent
Dinesh_P
, Aug 2021
Nice person to give as ride to our resort It’s good experience to visit Cancun It’s good place to visit and viator is good service
... MoreLess
icon Response from Host , Aug 2021
Dear, thank for your comments. :=)
... MoreLess
star-2
Round trip doesn’t happen!
Michael_E
, Jul 2021
The service was available at the airport on arrival. On day back to the airport driver shows up at 4:05 AM and was supposed to be there at 7:45 AM. He refused to come back so we had to pay an additional $30 to another company to get us to the airport. When you try to call Viator, they refer you to the Taxi driver. I believe this was intentional bc they wanted us to do a survey immediately after we were picked up at the airport and taken to the resort. Who would schedule a 4:05 AM pick up? Only gave 2 stars bc person who picked us up was so friendly and informative.
... MoreLess
icon Response from Host , Jul 2021
Dear Michael, according the information of your booking, your flight departure was at 07:30 so we scheduled your pick up at 04:05, and we informed it to you 8 days ago. We didn´t receive any comment from you until some hours ago when there was no chance to find another driver to pick you up at 7:45. We are sorry we couldn´t do it, and for next time we suggest to be alert about information provided on the booking and by supplier, we don´t get anything from sending a driver if the passenger doesn´t use it, it is a lost for us as well. Best regards,
... MoreLess
star-1
Horrible
Jerry_G
, Jun 2021
No one was there to pick us up. We had to ride on a van to a separate location. We waited in total over 1 hour for a car that was tiny with type of luxury. The picture shows a Mercedes and they gave us a Ford. I highly recommend to use another company
... MoreLess
icon Response from Host , Jun 2021
Dear, we are sorry for delay, at the time you arrived the airport was pretty crowded and we had to move you to a different location but pretty close, and according to our gps you moved from Airport 25 minutes after you got contact for the first time. The service was provided in a 2021 Ford and it is according the picture we present, you probably saw a different product or supplier, and you selected a regular sedan for your booking with a price according to it, not a luxury. Thank you for your comments.
... MoreLess

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