- Use of wetsuit, life jacket, helmet with lamp, and towels is provided
- Get to and from the Río Secreto easily with provided transportation
- A buffet lunch with non-alcoholic beverages is included
- Hotel pickup and drop-off is offered
Departure & Return
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After booking, the operator will contact you about pickup time.
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Infants must sit on laps
- Travelers should have a moderate physical fitness level
- Transportation included only from/to centrally located Hotels in the Cancun area. If you’re staying in a different area, an extra fee may apply
- It is of the utmost importance that you provide your complete Hotel/Cruise details at the time of booking. Without this information, we will not be able to confirm your reservation. If this is the case, please contact us immediately to reconfirm your reservation
- This tour/activity will have a maximum of 99 travelers
- OPERATED BY Nexus Tours Mexico
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations.
- Face masks required for guides in public areas
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
- Social distancing enforced throughout experience
- Contactless payments for gratuities and add-ons
- Guides required to regularly wash hands
- Regular temperature checks for staff
- Paid stay-at-home policy for staff with symptoms
- "I would recommend bringing a swim suit besides the pair of clothes you are wearing." See review