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One-Way or Round-Trip Ferry between Cancun and Isla Mujeres

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Cancún, Mexico

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Number of travelers
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Free Cancellation
up to 24 hours in advance
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icon45 minutes  (Approx.)
Paper ticket

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Guides required to regularly wash hands
Regular temperature checks for staff
More questions?
(888) 651-9785

Overview

Travel efficiently between Cancun and Isla Mujeres with a convenient ferry ride from either of the two popular destinations. Simply board the Ultramar catamaran for the 45-minute ride, with a choice of one-way or round-trip ticket from Puerto Juarez (Cancun) or Isla Mujeres. Ferries depart every 30 minutes, making it easy to catch the boat at your convenience. Enjoy the breezes and views as you glide across the Caribbean with this deluxe ferry service.
  • 45-minute ferry between Cancun’s Puerto Juarez and Isla Mujeres
  • Select a one-way or round-trip ferry ticket from either port with departures every half hour
  • Enjoy convenient transportation and reliable service on the Ultramar catamaran ferry
  • Soak up the picturesque Caribbean island views from the top deck
  • Have the option to purchase food and beverages on board
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Port tax
Traveler insurance
Hotel pickup and drop-off
Food and drinks (available for purchase)

Departure Point

Puerto Juarez, Juárez, 77525 Cancún, Q.R., Mexico

Departure Time

7:00 AM

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Schedule is subject to change without notice
  • Smoking is not allowed on board
  • Children over 3.9 feet (1.2 meters) tall must pay full price
  • Maximum luggage weight allowed is 55 pounds (25kg)
  • Wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Infants must sit on laps
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • This tour/activity will have a maximum of 99 travelers
  • OPERATED BY Amigo Tours Mexico

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during One-Way or Round-Trip Ferry between Cancun and Isla Mujeres?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
See all safety measures taken by One-Way or Round-Trip Ferry between Cancun and Isla Mujeres.
Q:
What is the policy on sanitization during One-Way or Round-Trip Ferry between Cancun and Isla Mujeres?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
See all safety measures taken by One-Way or Round-Trip Ferry between Cancun and Isla Mujeres.
Q:
What is the social distancing policy during One-Way or Round-Trip Ferry between Cancun and Isla Mujeres?
A:
The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by One-Way or Round-Trip Ferry between Cancun and Isla Mujeres.
Q:
What measures are being taken to ensure staff health & safety during One-Way or Round-Trip Ferry between Cancun and Isla Mujeres?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by One-Way or Round-Trip Ferry between Cancun and Isla Mujeres.
Q:
What is the maximum group size during One-Way or Round-Trip Ferry between Cancun and Isla Mujeres?
A:
This activity will have a maximum of 99 travelers.

See all safety measures taken by One-Way or Round-Trip Ferry between Cancun and Isla Mujeres.

Traveler Photos

Reviews

3.5
star-3.5
33 Reviews
Reviews by Viator travelers
Showing 1-10 of 33 reviews
star-1
Never again
CINDYWiTT
, May 2019
The ticket agent would not accept our voucher and we had to pay again . We double paid for our tickets. We have tried to get reimbursed through Viator without any luck.
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star-1
My mistake was to purchase a ticket...
Peter S
, Feb 2018
My mistake was to purchase a ticket on the Ultramar ferry from viator. Upon arrival at the Ultramar office to exchange my voucher for a ticket to Isla Mujeres, the staff could not find my reservation. After 15 minutes of searching, I gave up, and purchased a ticket right there. I lost the money I had paid for a voucher, but gained knowledge in the future, to pay on the spot.
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star-1
I purchased round trip tickets...
Roger G
, Oct 2017
I purchased round trip tickets through Viator which turned out to be useless vouchers when I tried to take the ferry. I had to purchase new round trip tickets at the counter. That's how great my experience with Viator was
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star-5
There isn't much to review about...
geongeo
, Jan 2017
There isn't much to review about this trip. It was a simple ferry ride from the mainland to the Island. It was a nice, warm, sunny day that made for a pleasant ride. We rode both ways on the upper deck to take advantage of the beautiful weather. The seating area that we were in was nice and clean. The seats were as comfortable as you could expect for a ferry. A couple things that stood out in my mind: Once we got up to full speed, there was quite a bit of wind to deal with so keeping your hat on or your hair in place was a struggle... something to think about before electing to ride on the upper level. On the way back, there was a singermusician playing a guitar and singing songs and taking requests. It was a nice touch to accentuate our trip back to the mainland. We never knew if he was an employee of the ferry, or just another passenger who was performing for tips... we tipped him a few bucks. I can't think of anything about the ride, either way, that I was disappointed or upset with. From what I can remember, the price wasn't anything outrageous.
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star-1
Not cool! Overpaid by 15 USD per...
Naomi T
, Aug 2015
Not cool! Overpaid by 15 USD per person. Paid 23.98 roundtrip per person. When we went to exchange our vouchers for tickets, the price listed on the actual tickets was 146 pesos8.71 USD. I suggest you buy your tickets at Puerto Juarez. No need to worry about them running out as they have multiple boats every half hour.
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star-1
We did not get the trip we...
Stephen A
, Jun 2015
We did not get the trip we purchased. Your offices were closed by the time 9:30 we arrived at Puerto Juarez. We ended up having to purchase tickets with another company. I was not pleased at you stranding us.
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star-4
Islas Mujeres is too commercialized for...
Norma A
, May 2014
Islas Mujeres is too commercialized for my preferences. Ferry trip was fine.
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star-4
The ferry ride was great however a...
Craig W
, Apr 2014
The ferry ride was great however a shuttle service should be included from hotel to Puerta Juarez due to it being away from everything else. Not an easy transportation arrangement. After being frustrated with not being able to ride bus there and time wasted we finally took a taxi.
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star-3
Sortie sympathique même si le site...
BONARD L
, Sep 2015
Sortie sympathique même si le site est envahi de touristes. A la sortie du ferry, de nombreux taxis vous attendent pour vous conduire sur les plages. Ne sachant pas où elles se situaient, nous en avons donc pris un. Presque pour rien car l'une d'elles ne se trouvait qu'à 500 mètres à pied à la sortie de l'embarcadère à gauche. Après la baignade, il est possible de faire un petit tour sur le marché où on peut acheter des souvenirs, mais également se restaurer. Pour les adeptes ou amateurs du snorkeling, n'oubliez pas votre matériel car les plages de l'île aux femmes se prêtent bien à cette pratique.
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star-1
Infelizmente nao pude fazer esse...
ELTON EDMUNDO P
, Apr 2015
Infelizmente nao pude fazer esse passeio porque o porto de saída não era onde eu pensava Playa Tortugas - de onde saem os Ferries para lá. Com isso cheguei atrasado e perdi o transporte. Uma pena..
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Product code: 5885CUNISLAFERRY

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