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Cirque du Soleil® JOYÀ Admission Tickets

star-4.5
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Playa del Carmen, Mexico

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icon1 hour 20 minutes  (Approx.)
iconOffered in: English and 1 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
More questions?
(888) 651-9785

Overview

Experience tablecloth dining along with the Cirque du Soleil® show 'JOYÁ' at the Vidanta Riviera Maya resort. Allow yourself to be mesmerized by the story of an alchemist and his granddaughter seeking out the secrets of life. The show draws on the heritage and history of Mexico to weave the story, presented in an intimate dinner theatre in the jungle of the Riviera Maya. Round-trip transportation from Cancun is included.
  • Cirque du Soleil® JOYÁ in the Riviera Maya
  • Be entertained in a custom-built theater near Vidanta Riviera Maya
  • Delight in a thrilling performance of drama, music, and acrobatics
  • Select from multiple seating options to suit your budget
  • Choose from three show times to suit your schedule
  • Round-trip transport from Cancun, service fee and will call fee included
Dinner (if option selected)
Champagne (if option selected)
Appetizers (if option selected)
Dinner (if option not selected)
Champagne (if option not selected)
Appetizers (if option not selected)
Transportation round trip
Photos

Departure Point

Teatro Vidanta "Cirque du Soleil JOYÀ", Carretera Federal Cancun - Playa del Carmen Km 48, 77710 Playa del Carmen, Q.R., Mexico

Departure Time

6:00 PM
After pickup from a central meeting point in Cancun's hotel zone, travel to the tropical forest north of Playa del Carmen. Arrive at JOYÁ's custom-built theater, the first permanent Cirque du Soleil show outside of the United States.

As the show begins, immerse yourself in the adventures of a teenage girl and her alchemist grandfather. After finding a mysterious gem in the mangrove forest, the young girl must complete a series of challenges set out by her grandfather. After the show has concluded, enjoy transportation back to Cancun. 

Choose from the different seating packages in the Itinerary below. If you opt for dinner, please note that dinner begins an hour before the performance time. Select View Additional Info to see the seating chart.
Itinerary
Stop At:  
Teatro Vidanta "Cirque du Soleil JOYÀ"
JOYÀ, the first Cirque du Soleil resident show in Mexico, combines culinary and performing arts in an intimate theater setting to engage the audience's five senses. Drawing on Mexico's history and heritage, JOYÀ tells the story of an alchemist and his granddaughter embarking on a quest to uncover the secrets of life. If you selected seating with dinner, please note the dinner starts an hour before the show Ticket Options: High Stool: A comfortable bar stool in the 2 last rows of the theater. Beverage and food are not included. Show Only: Seats are located off to the side of the stage. Beverages and food are not included. Champagne: Central premium seats, gourmet appetizers and a half-bottle of Mercier Champagne per person. Dinner and Champagne: Seats close to the stage and a 3-course gourmet dinner plus a half-bottle of Mercier Champagne per person. VIP Dinner Champagne: The best seats in the house and a 3-course gourmet dinner plus unlimited Mercier champagne during dinner.
Admission Ticket Included
  • Confirmation will be received at time of booking
  • Minimum age is 3 years
  • Your tickets will be held at the theater box office for collection on the day of the performance. You will be required to present your voucher, along with photo ID in exchange for your tickets.
  • ID will be requested for alcohol consumption
  • Note: The champagne included for specific options can be replaced with red wine, white wine, juice or soda
  • Wheelchair accessible
  • Near public transportation
  • Infants must sit on laps
  • Most travelers can participate
  • This tour/activity will have a maximum of 8 travelers
  • OPERATED BY Cirque Du Soleil Joya

All sales are final and incur 100% cancellation penalties. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Cirque du Soleil® JOYÀ Admission Tickets?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.
Q:
What is the policy on sanitization during Cirque du Soleil® JOYÀ Admission Tickets?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.
Q:
What is the social distancing policy during Cirque du Soleil® JOYÀ Admission Tickets?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.
Q:
What measures are being taken to ensure staff health & safety during Cirque du Soleil® JOYÀ Admission Tickets?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.
Q:
What is the maximum group size during Cirque du Soleil® JOYÀ Admission Tickets?
A:
This activity will have a maximum of 8 travelers.

See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.

Traveler Photos

Traveler Tips


  • "Super entertaining- Recommend private transportation and no dinner or champagne-ks" See review
  • "a walk up to the main event is steep but they offer wheel chairs." See review

Reviews

4.5
star-4.5
176 Reviews
Reviews by Viator travelers
Showing 1-10 of 176 reviews
star-5
Amazing
Brittany_A
, Jul 2020
It was beautiful and people were super friendly and welcoming it was a beautiful show def would like to come again. Had a few difficulties with the photos that needed to be printed but it wasn’t that big of a deal.
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star-5
Great show
Sarah_T
, Mar 2020
Easy pick up at the location. Wonderful show! Great food! A wonderful experience overall. I would highly recommend this to everyone!
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star-5
AN AWESOME EXPERIENCE!
David_C
, Feb 2020
As always Cirque du Soliel puts on a wonderful show. Although I have witnessed many performances, seeing the performance at the Vidanta resort was spectacular! The venue was beautiful
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star-5
Great show!
Suzanne_D
, Feb 2020
Loved it! Great show! We also highly recommend the dinner- was quite an experience! Very good! One of the best shows we’ve been to!
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star-5
JOYÀ, a 5star experience
misstraceya
, Jan 2020
Must see in Cancun. True Cirque experience. This venue dials it up even more with there staff and culinary experience. Bus you there in a very nice coach bus, personal attention from the minute you arrive. The venue is a beautiful experience inside and out. Show is a journey and very well done. Sound is amazing. Worth every penny, with no pressure for additional expenses (which is rare in Mexico) beautiful evening for wife and I, as we sipped champagne while watch the show.
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star-3
Not as Good as most Cirque de Soleils
karilyn64
, Oct 2019
The setting and food is all amazing and wonderful, but the show lacked the level of performance of other shows I have seen. It had several great performers, such as the contortionist, the men bouncing, and the balancing act on the barrels. The acting was similar to Mexican comedy shows: corny. The trapeze was too long and lacked variety or pizzazz. Some acts were more about dancing, which was mediocre, or goofy comedy. The couple on the rings were graceful, just a few good stunts. Even the rope jumpers were good, but not stunning or vastly creative. I enjoyed it, but not to the level of Las Vegas or travelling shows. The staff were friendly and lovely. I did not taste the food, but it appeared creative and looked fresh and delicious. Watching the chef through glass was enjoyable and intriguing. I hope this is helpful and not meant to be disparaging.
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star-5
Wonderful Birthday Celebration!
Pamela T
, Sep 2019
Celebrated my husband’s birthday, at this famous venue. I bought the champagne dinner package and was surprised when we received an upgrade to VIP. We had the best seats in the house, gourmet dining and first-class entertainment. My husband was thrilled
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star-5
Great Experience!
Z7702ZKjeffl
, Aug 2019
Excellent experience!! The detail of the venue was top notch! A must see for anybody looking for something different other than the normal Cancun partying!!
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star-5
Absolutely AMAZING!!!!!
Cindy41202
, Aug 2019
Will definitely being going again the next time I'm in Mexico. Everything was amazing from the appetizers to the show. Super professional and just all around excellent. I was very impressed and very happy I went. This is a must see if you are in the area!!!!
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star-3
Joya Needs a Refresh
Maps42315710807
, Jun 2019
Beautiful theatre but Joya was all over the place with a winding story that may one dizzy with confusion. The acts were uneven and could use a refresh.
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Product code: 6814CUNJOYA

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