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Snorkeling & Jet Ski

star-4.528 Reviews
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Cancún, Mexico
Snorkeling & Jet Ski
Likely to Sell OutLikely to Sell Out

Select Date and Travelers

Number of travelers
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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon4 hours 30 minutes  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more
Good for avoiding crowds


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Use of Snorkeling equipment
Bottled water
Air-conditioned vehicle
Use of Jet Ski 30 minutes
Dock Fee ($10 usd, payable at check-in)
Transport from Riviera Maya has an extra cost besides the 2:30 pm tour when it is included.
$5usd deposit for locker's key (refunded when returning the key).

Departure Point

Carr. a Punta Sam 05-Mz.2, Sm.80, 77520 Cancún, Q.R., Mexico

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Near public transportation
  • Infant seats available
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • Most travelers can participate
  • This tour/activity will have a maximum of 30 travelers
  • OPERATED BY Total Snorkel Cancun

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What is the policy on face masks and attendee health during Snorkeling & Jet Ski?
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Snorkeling & Jet Ski.
What is the policy on sanitization during Snorkeling & Jet Ski?
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Snorkeling & Jet Ski.
What is the social distancing policy during Snorkeling & Jet Ski?
The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Snorkeling & Jet Ski.
What measures are being taken to ensure staff health & safety during Snorkeling & Jet Ski?
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Snorkeling & Jet Ski.
What is the maximum group size during Snorkeling & Jet Ski?
This activity will have a maximum of 30 travelers.

See all safety measures taken by Snorkeling & Jet Ski.

Traveler Photos


28 Reviews

Reviews by Viator travelers

Showing 1-10 of 28 reviews
Breath taking 😍
, Jul 2021
Experience was amazing but I gave four star because they charged for an extra 10 for boarding after I already paid, and the scuba 🤿 mask and air hole weren’t well sanitize
, Jun 2021
This was our first negative experience with a Viator tour. First off, the check-in was chaotic to say the least. The snorkeling equipment was very poor and left us all with sore noses and mouths. Most disappointing was the tour itself. For two of the three stops, the boat dropped everyone off and then moved to another point in front of the group. We swam in a straight line to the boat, all together, no exploring and got right back on the boat. The sites were touristy and crowded. When we got back for the jet ski tour, we had booked 5 individual jet skis. They had three available and no other option. They would not refund the jet ski portion of the tour and said the doubles could have an hour and the single (we are a family of 5) could have half an hour. They were inflexible even though they were not providing what they had committed to and we had paid for. There was no tour. We were only allowed to go back and forth in front of the dock, an area filled with seaweed, which stalled out the jet skis constantly.
HelpfulHelpful1 traveler found this review helpful
Great Cancun experience
, Jun 2021
Tour guide made experience great for all ages. Had a great time just do again when we come back to Cancun.
HelpfulHelpful1 traveler found this review helpful
This was a new and fun...
, Mar 2021
This was a new and fun experience for me. i am not that good of a swimmer so i was a little worry but the water literally carries you. You will float effortlessly definitely would do it again
Would recommend! Great stuff!
, Mar 2021
Great experience, spent too much time searching for turtles, I would rather spend more time on the ship wreck, there's a lot of fish and I think it's the best of snorkeling part. Jetski was great too, they say it's around 30 minutes, but I think I was riding for more than 40.
Terrific Excursion!
, Mar 2021
This excursion was amazing. The staff are all extremely friendly, knowledgeable, and passionate about what they do! We were lucky enough to have Captain Rilly as our captain and George as our guide for the snorkeling portion. They were both awesome and they gave us a great time that we’ll never forget! Our jetski guide (unfortunately I cannot recall his name) was also phenomenal. You can’t go wrong with this activity! I highly recommend it! Thank you all for your amazing services!
Need a refund
, Jan 2021
We paid for it and it got canceled w need a refund and no one has answered for 2 days. Wish we could have gone
HelpfulHelpful1 traveler found this review helpful
Amazing Excursion
, Nov 2020
I can’t even begin to describe how beautiful this experience was. The shuttle service picked us up from our hotel and from that very moment the fun began. Robert was our tour guide and although he was sometimes overly assertive, he meant the best In teaching us how to make the best of our experience. Captain Juan was a blast and excellent navigator in helping us find green sea turtles especially & Esther captured some of the best underwater photos and videos I’ve ever had taken. Since I was a bit more experienced than the rest of my group I trailed off with Esther to explore the shipwreck and capture my own amazing footage. Her knowledge of the marine life and her skill in manipulating the location of the fish was top tier. The last part of our excursion was the Jetske ‘s. Going 40 miles an hour on open water is frightening to some, but in my case it is beyond freeing. The first two parts of our experience totaled about an hour and a half and the JetSki experience was about 40 minutes. This was more than adequate time to fully enjoy the machines on the water in the vast area that we were able to ride & Needless to say Esther captured even more amazing photos above the water. I’ll give this experience an 8 out of 10. It’s almost impossible to guarantee that marine life will be present, but we did get the experience of swimming with one sea turtle. My only qualm Was that the photos were quite expensive, but Totally worth the memories that total Snorkel helped create
icon Response from Host , Nov 2020
Thanks Tyller! We'll work to get your 10/10 next time ;)
Best snorkeling trip ever!
, Sep 2020
Omg! Roberto and Captain Juan were absolutely amazing they made sure that I was safe they also told me about all the fish that we were seeing as well as make sure that we were comfortable in the water before we went far away from boat. We stopped at multiple snorkeling sites which was definitely appreciate it because most companies will take you to one site and then that’s the end of the excursion. This is Cashin with so amazing I definitely would like to do it again this week!! And Agnes will take all of your pictures while you’re underwater so that you can be hands-free !!! Outstanding service!
Best excursion for your time and money - amazing sites and customer service!
, Sep 2020
We had an amazing time and the staff was so helpful and generous - the price was very fair and decent - you get a lot for the money. The staff was personable and eager to show us the best sites during the snorkeling tour. Monica was our tour guide for the snorkeling and she was very kind. Also, they warn ahead of ordering the trip that they’re strict on the pick up time, they meant what they said and showed on the dot. They have to so they can take care of everyone timely throughout the day. They coordinate with the other companies to do the snorkeling so there’s not a bunch of boats on top of each other.
HelpfulHelpful1 traveler found this review helpful

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