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Cancun Hotel Zone Private Transfer From & To Cancun Airport

star-4.5
|
Cancun, Mexico

From $18.94

Price varies by group size

Lowest Price Guarantee

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Number of travelers
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Free Cancellation
up to 24 hours in advance
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icon40 minutes to 1 hour 20 minutes  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
More questions?
(888) 651-9785

Overview

Saved to wishlist!
All taxes, fees and handling charges
Hotel/port pickup and drop-off
Pickup and drop-off from designated meeting points
Private tour
Transport by private vehicle
Food and drinks, unless specified

Departure Point

1: Cancun, Cancun, Yucatan Peninsula
2: Cancun International Airport, Cancun - Chetumal Km 22, 77565 Cancún, Q.R., Mexico

Pickup Details

Best transportation shuttle from the Cancun airport to any hotel in Cancun Hotel Zone!

Airports

Cancun Airport, Cancun Mexico

Other

Cancun, Cancun, Yucatan Peninsula
Hotel Zone, Cancún, Quintana Roo, Mexico

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • At time of booking, Passengers that arrive to Cancun Airport must provide the following information at time of booking: airline name, flight arrival time, flight number, departure city
  • At the time of booking, Passengers that depart to Cancun Airport must provide the following information at time of booking: airline name, flight departure time, flight number, arrival city
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Infants must sit on laps
  • Infant seats available
  • Transportation is wheelchair accessible
  • Most travelers can participate
  • This is a private tour/activity. Only your group will participate
  • OPERATED BY eTransfers

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Cancun Hotel Zone Private Transfer From & To Cancun Airport?
A:
The policy on face masks and attendee health is:

  • Face masks required for guides in public areas
See all safety measures taken by Cancun Hotel Zone Private Transfer From & To Cancun Airport.
Q:
What is the policy on sanitization during Cancun Hotel Zone Private Transfer From & To Cancun Airport?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Cancun Hotel Zone Private Transfer From & To Cancun Airport.
Q:
What measures are being taken to ensure staff health & safety during Cancun Hotel Zone Private Transfer From & To Cancun Airport?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Cancun Hotel Zone Private Transfer From & To Cancun Airport.

Traveler Photos

Reviews

4.5
star-4.5
59 Reviews
3 stars
0
Reviews by Viator travelers
Showing 1-10 of 59 reviews
star-5
Vacation
chrystinajenkins
, Jan 2021
Our driver was on time and very friendly. We received a confirmation prior to our arrival and two days before our departure
HelpfulHelpful
star-1
UNRELIABLE AND SCAMMERS
Jazmier_B
, Jan 2021
We Booked to be picked up on 1/11 at 11:00am from our hotel to be dropped off at the airport and they never showed , we called them at 11:20 to see what the hold up was and they told us that they couldn’t arrive until 40 minutes later , wow so we had to purchase another taxi just so we wouldn’t miss our flight, I would not recommend using them especially if you’re catching a flight just pay for the taxi at your resort they’re more reliable they did not issue a refund so I had to contact Viator directly
HelpfulHelpful
star-1
Horrible Service. Never Used and Stole my Money
tanishaquilter
, Jan 2021
Beware! This operator stole my money. Never rendered services. Viator steals your money! Never use Viator! Viator is the worst excursion company I have ever used. I didn't know what area of Cancun I was headed to, so, I used their chat service to book a airport transfer to my hotel. I specifically asked them if they could help me pick out a service for my specific hotel and they did the research and told me the one to choose. I booked the airport service and then the day of my service the airport transfer company calls and tells me that my hotel is further away and would need and additionally $60 from what I had already paid. I immediately told them I would need to cancel and they told me they didn't have the order in their system yet and I would have to call Viator, which I did. Then Viator told me when I called that the airport service would have to say that they would have to request on their end. Which when I chatted with them, they said they did. So, Viator told me the refund request was submitted. Post trip I realize that my refund has still not been returned. I called and Viator is NOW telling me that they cannot refund my money. So, i didn't use that service and they kept my money. Citing that the title of the service says Cancun, which is the service suggested by their own operators. Viator is fraudulent and if you're not careful they will take your money. The operators are not knowledgeable about travel or their own vendors. It's unacceptable.
HelpfulHelpful
star-5
Great start for bday weekend
Rashida_B
, Jan 2021
We were picked up in a luxury private SUV. It was a very pleasant ride. Driver was great and safe! Will use again
HelpfulHelpful
star-5
Excellent.
Gregory_Y
, Jan 2021
The ride was comfortable and easy. The driver met us at the airport with no incidents. Looking forward to using them again.
HelpfulHelpful
star-5
Great Service!
James_L
, Dec 2020
Excellent customer service from finding the van at the airport to our driver Luis who did a great job and was very hospitable
HelpfulHelpful1 traveler found this review helpful
star-5
Fast and Comfortable Ride
SashaLaRue
, Dec 2020
The driver was on time and very friendly. We felt comfortable being in the van by ourselves. We were offered water on our ride and we really enjoyed the music selection he played on the radio. I will definitely use them again!!
HelpfulHelpful
star-5
Super easy
Azhwalaee_O
, Nov 2020
Easy to communicate with and pick up and drop off are very smooth! I would highly recommend booking your drive with them.
HelpfulHelpful1 traveler found this review helpful
star-5
Reliable
Tru_Y
, Nov 2020
Very good experience overall. Great email communication. I was worry at first how it would go but I have nothing bad to say. Was picked up on time from airport & hotel. Thank you.
HelpfulHelpful
star-5
Totally recommended
Stephanie_J
, Oct 2020
We always use viator for our transfer to/from airport (this time via Etransfer co). They are always very friendly and great communicators. They advise exactly who to look for or where to meet them after getting luggage. Exiting the airport can be chaotic but we are never concerned because we know viator will be there.
HelpfulHelpful1 traveler found this review helpful

Product code: 106758P1

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