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Cancun Hotel Zone Private Transfer From & To Cancun Airport

star-4.5
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Badge of Excellence
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Cancun, Mexico
(8)
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Cancun Hotel Zone Private Transfer From & To Cancun Airport
See More (8)
8

From $18.94

Price varies by group size

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Number of travelers
0 travelers1 traveler2 travelers3 travelers4 travelers5 travelers6 travelers7 travelers8 travelers9 travelers
Free Cancellation
up to 24 hours in advance
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icon40 minutes to 1 hour 20 minutes  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more
Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
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Safety precautions are provided by the tour operator and are not checked by Viator for accuracy
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More questions?
(888) 651-9785

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Overview

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From $18.94

Lowest Price Guarantee
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All taxes, fees and handling charges
Hotel/port pickup and drop-off
Pickup and drop-off from designated meeting points
Private tour
Transport by private vehicle
Food and drinks, unless specified

Return Details

Returns to original departure point
Cancun - Chetumal Km 22, 77565 Cancún, Q.R., Mexico

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • At time of booking, Passengers that arrive to Cancun Airport must provide the following information at time of booking: airline name, flight arrival time, flight number, departure city
  • At the time of booking, Passengers that depart to Cancun Airport must provide the following information at time of booking: airline name, flight departure time, flight number, arrival city
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Infants must sit on laps
  • Infant seats available
  • Transportation is wheelchair accessible
  • Most travelers can participate
  • This is a private tour/activity. Only your group will participate
  • OPERATED BY eTransfers

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Cancun Hotel Zone Private Transfer From & To Cancun Airport?
A:
The policy on face masks and attendee health is:

  • Face masks required for guides in public areas
See all safety measures taken by Cancun Hotel Zone Private Transfer From & To Cancun Airport.
Q:
What is the policy on sanitization during Cancun Hotel Zone Private Transfer From & To Cancun Airport?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Cancun Hotel Zone Private Transfer From & To Cancun Airport.
Q:
What measures are being taken to ensure staff health & safety during Cancun Hotel Zone Private Transfer From & To Cancun Airport?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Cancun Hotel Zone Private Transfer From & To Cancun Airport.

Traveler Photos

Traveler Tips

  • "It was my intention all along to cover this expense, but was not allowed." See review
  • "Pick up was on time and driver was very friendly." See review

Reviews

4.5
star-4.5
71 Reviews
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5 stars
58
4 stars
3
3 stars
1
2 stars
2
1 star
7

Reviews by Viator travelers

Showing 1-10 of 71 reviews
star-1
Don’t book for airport transportation
ShauntelA
, May 2021
I had a terrible experience with transportation from CUN airport. I spoke to several of your agent at the airport and no one seemed to help us. One took my reservation number and never returned. I called the number listed which went straight to voicemail. I sent emails which to date haven’t been returned. I’ve done business with Viator before and this has never happened. I was at the airport for over 1 hour and had to pay for a taxi to get to my resort.
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star-5
Very professional and accommodating
Maritza_O
, Apr 2021
Excellent service for large groups, very easy process upon arrival. Courteous driver. Will use again
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star-4
Great
SherieAnn_B
, Apr 2021
This was a great ride from the airport to the hotel with my family ,it was a little difficult finding our Driver at the airport
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star-3
Customer service needs work
Brittany_W
, Apr 2021
The phone call where I spoke with a representative on site and was bashed for being a travel agent who didn't know what the 'hotel zone' was. I was gifting a RT transfer for a client and based on the details of the website booked what I assumed to be a distance/time of travel appropriate shuttle. If that was not correct it should have been brought to my attention as the booking agent. Perhaps more info or a map of the 'hotel zone' would be helpful on the site. And when I tried to pay the balance as the booking agent, I was told the client would cover it. It was my intention all along to cover this expense, but was not allowed.
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star-5
Great Experience
Yashica_H
, Apr 2021
I was very worried about the company I was going to use while visiting Cancun. I read many reviews about the transportation to The Royalton Chic Hotel and Sp. After reading the reviews of this company I decided to give them a chance. Let’s say they were very professional and were on-time waiting upon our arrival. Refreshments were in the vehicle and offered. Our driver was very professional and gave recommendations while visiting. I will definitely use this company again.
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star-5
Great transportation
Tiffany_S
, Mar 2021
They were there when our flight landed and easy to find. They got us to our resort quickly. Amazing choice for transportation!!
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star-5
Comfy personal ride
Patricia_B
, Feb 2021
Loved the music and private experience. Comfortable ride and personal driver. Easy to understand. Very comfortable Van's each time.
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star-5
Great Driver/company
Sizue_R
, Feb 2021
Very punctual, would def. book another pick up/drop off with this company. We were supposed to be picked up by 1:20, the driver was already there by 1:00 patiently waiting for us.... very helpful and professional driver thank you!
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star-5
Happy
Tegan_R
, Feb 2021
Our driver (guatelupe remirez) was delightful and positive. Best transfer service to date! He had suggestions that felt honest and his English was perfect. He arrived early but let us soak up the very last minute of our stay
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star-5
Very professional
Angela_H
, Feb 2021
The driver was very nice and drove safely! He even offered us a cool beverage for the ride, that was very special!
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Product code: 106758P1

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