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Cancun City Tour and Shopping

star-4.5
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Cancun, Mexico
20

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Free Cancellation
up to 24 hours in advance
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icon5 to 6 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Regular temperature checks for staff
Paid stay-at-home policy for staff with symptoms
More questions?
(888) 651-9785

Overview

Pair sightseeing with shopping on this combo tour from Cancun or Riviera Maya. Move on to an artisanal craft market, Celso at Market 28, in the heart of Cancun. Visit Cancun landmarks and highlights, including the Tequila Museum. Snap frame-worthy photos of Cancun’s coastline at El Mirador in Playa Delfines. Entrance fees, tequila tasting, and hotel pickup and drop-off included.
  • Find one-of-a-kind gifts and souvenirs at a local craft market and a major shopping complex
  • See Cancun’s highlights, including the hotel zone
  • Enjoy a tasting at the Tequila Museum
  • Round-trip hotel transportation included
Saved to wishlist!
Professional guide
Air-conditioned transportation
Tequila tasting
Bottled water
Free use of selfie stick (subject to equipment compatibility)
Pickup and drop-off at selected hotels and designated meeting points
Gratuities
Food and drinks, unless specified

Departure Point

Traveler pickup is offered
Please Note: Please verify your hotel location in order to select the correct tour option in order to get pick up at your hotel or designated meeting points.
If you are staying in Riviera Maya, Cozumel, Playa del Carmen or any other location outside Cancun, you must select "With riviera maya pick up"
If you are staying within Cancun , select "with cancun pick up option"
If your hotel is not served in our pick up route, please select an starting point.

After morning hotel pickup, your informative guide takes you sightseeing and shopping around Cancun. During a guided tour, learn about its history and enjoy free time to appreciate the ruins on your own.

Back in your air-conditioned vehicle, continue to ‘Celso’ at Market 28, where you can enjoy an authentic marketplace experience. Barter with local vendors offering handcrafted artifacts at flea-market-type shops, and score duty-free prices on brand names at designer stores. Pick up real silver from Taxco at the best prices!

Next, go sightseeing and enjoy some of Cancun’s landmarks, including those in the downtown district and hotel zone. Travel along Boulevard Kukulcan for views of Cancun hotels, clubs, and marinas. Then, visit the Tequila Museum in Plaza La Isla, which houses 700 types of Mexican tequilas. Learn about the various brands and enjoy a tasting here.

Cap off the day with jaw-dropping views of the Cancun bay and coastline at El Mirador in Playa Delfines (this stop is subject to weather conditions). Take a commemorative shot next to the famous and colorful Cancun sign that has become a must for visitors.

Be transported back to your hotel in the late afternoon, with unique purchases and memorable photos in hand.
Itinerary
Stop At:  
Xightseeing Xcursions
We are hosting your experience.
Duration: 6 hours 
Admission Ticket Included
Pass By:  
Mercado 23
Get the real thing of a total local market, while driving trough the narrow pads of Market 23.
Pass By:  
Avenida Tulum
Your guide then shows you Cancun’s landmarks, including those in the downtown district and hotel zone.
Stop At:  
Mercado 28
Back in your air-conditioned vehicle, continue to ‘Celso’ at Market 28, where you’ll enjoy an authentic marketplace experience. Interact with local vendors offering handcrafted artifacts at flea-market-type shops, pick up real silver from Taxco at the best prices!
Duration: 1 hour 
Admission Ticket Free
Pass By:  
Avenida Kukulkan
Travel along Boulevard Kukulcan for views of Cancun hotels, clubs and marinas.
Stop At:  
Playa Delfines
Cap off the day with jawdropping views of the Cancun bay and coastline at El Mirador in Playa Delfines (this stop is subject to weather conditions). Take a commemorative shot next to the famous and colorful Cancun sign that has become a must for visitors. You’ll be transported back to your hotel in the late afternoon, with unique purchases and memorable photos in hand.
Duration: 30 minutes
Admission Ticket Free
Stop At:  
La Isla Shopping Village
Enjoy a tequila tasting and shop in the most popular shopping mall in Cancun
Duration: 1 hour 
Admission Ticket Free
  • Confirmation will be received at time of booking
  • Hotel name is required in order to confirm your pick up time
  • May be operated by a multi-lingual guide
  • Collapsible wheelchairs can be accommodated providing the passenger is accompanied by someone who can assist them board and disembark
  • Please Note: Please verify your hotel location. If you are staying in Riviera Maya, Cozumel, Playa del Carmen or any other location outside Cancun, you must select "With riviera maya pick up" in order to get pick up at your hotel or designated meeting points. If you are staying within Cancun hotel zone, hotel pick up is provided, no special notice needed.
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Infants must sit on laps
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • This tour/activity will have a maximum of 45 travelers
  • OPERATED BY Xightseeing Xcursions

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Cancun City Tour and Shopping?
A:
The policy on face masks and attendee health is:

  • Face masks required for guides in public areas
See all safety measures taken by Cancun City Tour and Shopping.
Q:
What is the policy on sanitization during Cancun City Tour and Shopping?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Cancun City Tour and Shopping.
Q:
What is the social distancing policy during Cancun City Tour and Shopping?
A:
The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Cancun City Tour and Shopping.
Q:
What measures are being taken to ensure staff health & safety during Cancun City Tour and Shopping?
A:
The policies on staff health & safety are:

  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Cancun City Tour and Shopping.
Q:
What is the maximum group size during Cancun City Tour and Shopping?
A:
This activity will have a maximum of 45 travelers.

See all safety measures taken by Cancun City Tour and Shopping.

Traveler Photos

Traveler Tips


  • "I would definitely recommend this tour for a morning break from the beach and pool at your resort!" See review

Reviews

4.5
star-4.5
53 Reviews
Reviews by Viator travelers
Showing 1-10 of 53 reviews
star-5
Great experience
Mstbene
, Apr 2021
Great customer service. Very welcoming and personable! I emailed the vendor and they were very quick to respond and make sure everything eS set.
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star-4
Interesting
Donald_W
, Apr 2021
Tour was good, but because there was 3 different languages in the bus, tour guide was speaking 2/3 of the time in languages we didn’t understand. I know he had to divide his time fairly, but would have gotten more had it not been for the 3 languages.
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star-3
Take a taxi to shopping and not tour
Bryan_A
, Mar 2021
The market was really expensive. We found the same items at mall for a lot cheaper. Disappointed no ruins.
icon Response from Host , Mar 2021
Hello Bryan, we always appreciate our customer's feedback. Even though we visit some shopping places, our Cancun City Tour does not focus on shopping only. We combine sightseeing around the city with shopping in order to provide you with the real vibe of Cancun. The market we visit is a place to use your bargaining skills, you will never go for the first price like in any other local market. If you are not into bargaining we are glad you enjoy the mall better. That is the reason why we visit 2 different locations for our customers decide in which one they feel comfortable. About the Mayan ruins, they are still closed by the government due to the actual Covid restrictions. We had updated our listing on TripAdvisor months ago, to avoid any confusion. If it still mentioning the ruins, we appreciate you pointing this to us so we can look into it. We are sorry about it.
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star-1
Not worth the time & money. Don't do it!!!
Madeleine_O
, Mar 2021
This tour was the worst I had ever taken. I was picked up at 9:15am in Cancun and I had to stay in a regular bus (half view windows) for over 1 hour. The last person was picked up in Costa Mujeres at 10:30am. We spent 1 hour in the market (no much there), 1 hour in the mall and a quick stop for pictures at the Cancun sign. 5h30 minutes of my time wasted. The Tequila and chocolate factory are jokes. Nothing to see there (see pictures). We didn't see any Mayan ruins. This was just not worth it. If you are in the hotel zone, you can just take a cab to the Isla Mall for these activities. It would be less expensive and less time consuming. The Cancun sign is by the Iberostar selection cancun resort. You may walk or take a cab there. The market isn't worth it...these souvenir items are found everywhere. Both the driver and tour guy were very professional and nice though.
icon Response from Host , Mar 2021
Hello Madeleine, thanks for taking the time to write your review. We can see why our tour was not adequate for you. Our Cancun City Tour is not a shopping Tour. Even though we visit some shopping places, our Cancun City Tour does not focus on shopping only. We combine sightseeing around the city with shopping in order to provide you with the real vibe of Cancun. Our concept is a mix of sightseeing and shopping. Our guides share with you information and history about the city highlights as you move around Cancun. Some stops are just for sightseeing. Since you had mentioned the ruins, we had taken them out of our itinerary since they had been closed for many months. We will check about the update of our listing since we requested it before. Again, we are sorry about our tour not being what you were looking for. We totally agree with you. If you want to enjoy hours of shopping is better not to take a tour.
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star-5
Good tour
vanessa_p
, Jan 2021
The Cancun city tour went well. The driver drove well and got us there safely. the tour guide was very nice
icon Response from Host , Feb 2021
Vanessa, thank you for taking the time to write us and tell us about the tour. hope to serve you again in your next visit. Bets regards,
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star-5
Relaxing day !!!
Mickey_K
, Jan 2021
Most city tours are speeding around town getting the gist of the city the tour guide was very informative did not rush us at all would recommend this tour.
icon Response from Host , Feb 2021
Hello Mickey, thank you for letting us know about your experience in our tour, we´re never in a rush when we try to make sure you enjoy it. hope to serve you soon again. Best Regards,
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star-5
Great
Sheila_S
, Nov 2020
Everything... the guide was knowledgeable and courteous. Allowed us time to shop as well and take pictures
icon Response from Host , Feb 2021
Sheila we´re glad to know that you liked and enjoyed our City Tour, it means a lot for us! thanks again,
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star-5
Loved this tour
Marilyn_C
, Nov 2020
I have been to Mexico several times and have flown into the Cancun airport but have never seen the actual city. I love city tours and wanted to learn about Cancun! I was the only person booked that day but they still took me so it was a private tour! My driver Max and guide Tony with Xightseeing Xcursions treated me like a queen! I learned about how the city started and saw the old part and where the locals lived and shopped. We stopped at a shopping marketplace that had good prices on nice souvenirs. Then we drove down the hotel zone and saw all the beautiful resorts. We went to a high class outdoor mall with nice stores, some we have in the states. I had time to walk around and I got gelato. Our last stop was at the Cancun sign on the beach and Tony took lots of pictures of me with the sign. The ruins were closed before COVID-19 but I didn’t miss seeing them because the tour was so interesting. I had been to Tulum and Chichen Itza so not seeing more ruins didn’t matter to me. I would definitely recommend this tour for a morning break from the beach and pool at your resort! They picked me up at my resort in Riviera Maya which was nice. They were right on time. I was gone about 3 hours. I told him to skip the Tequila Factory since I don’t drink.
icon Response from Host , Feb 2021
Marilyn, thank you so much for taking the time to write to us and let us know about your experience in our tour, we´re glad you got a private tour. hope to see you soon. Best regards,
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star-5
Cancun City Tour
PEARLESTINE_G
, Sep 2020
My Daughter and I really enjoyed our tour. The driver was very knowledgeable about Cancun and se saw and learned alot & loved shopping & the tequila tasting
icon Response from Host , Sep 2020
Thank you for the time you took to let us know about your experience on our Cancún City Tour. It is our satisfaction to hear from our clients. Thanks again,
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star-5
City Tour
Kimberly_M
, Aug 2020
Excellent and educational shopping was great . Tony our guide did a good job .We would do it again the next time back
icon Response from Host , Sep 2020
Hello, thank you very much to let us know about your experience. We are full of joy every time we hear from you. Thanks again,
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Product code: 33328P5

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