Cancun Airport private arrival transfer

Easy and great service, no issue. I did have to call the phone messaged to me since the luggage pick up went longer than expected. But within a minute a guy was shouting my name looking for me since they had put the sign away. So it all worked out and we got to our hotel fast with no issues.

My driver never showed up so I had to take a taxi. We waiting for hours no driver so we had to get a

Was hard to find the driver. We reserved a private Lincoln transporation to get us to our hotel. They put us in a van with 2 other groups while we waited for about an hour. Then they drove us all to another location where we waited for another van to pick us up and take us to out hotel. We are staying in hotel zone in Cancun. Wasn't expecting this but at least we made it.

Not very happy with this experience. It took forever to find the person holding up my name and he turned out to not be the driver. He told me it would be 10 - 20 minutes before they would have a vehicle there. Then he told me they would transport me to their office, where I could wait for my car. I insisted that I paid for transportation from the airport to my hotel, he made excuses. I did eventually get a private car directly to my hotel but this was after 45 mins of standing around in a milling crowd of people wondering what was going on. I will not book with them again.

Absolutely horrible. Full on money grab scam. Do not use this company. When we got there they said they waited and left even though I gave them my flight info and even emailed them that my flight was delayed. They said they could order another car for more $$$. I paid more and then they disappeared leaving me stranded. I had to get another service. Scam scam scam.

I get there and there was no one waiting for me with a sign with my name on it. I literally called several times and spent 30 mins walking around asking people. Then a gentleman directed me to a woman who was not in the area that I was notified to be at. 30 minutes after walking around she always still taping names on a board which I happened to see her tape mines. Then she stated I had to wait on the driver. Waited another 30 minutes before being taken to the driver. Definitely won’t be using this service again.

Assistant was waiting for us right out of arrival lobby, they another 5 minutes waiting, we are only our way to hotel. Lovely service!

We were arriving at 2:25 we finished customs and were outside to meet our driver at 3:15 and didn’t get picked up until 4:30. We had expected the driver to be there waiting

Great airport transfer. Car was clean, driver was very helpful. It took a little time to get picked up but, but, not enough to complain about. I would definitely book with them again.

My transportation never arrived I had to take a taxi and spend 700 pesos to get to the hotel I want my money refunded as soon as possible please!