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Cancun Airport Round-Trip Transfer

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Cancun, Mexico

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Number of travelers
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Free Cancellation
up to 24 hours in advance
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icon1 to 3 hours  (Approx.)
Pickup offered
Mobile ticket
iconOffered in: English and 1 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
More questions?
(888) 651-9785

Overview

Enjoy a stress-free start and end to your Cancun vacation with a convenient and comfortable round-trip airport transfer in an air-conditioned vehicle. Sail past crowded taxi lines and avoid confusing public transport systems with this easy and economical service, which also takes you back to the airport when your holiday comes to a conclusion.
  • Round-trip airport transfer in Cancun
  • Experienced, friendly and English speaking driver
  • No long airport lines
  • Travel in an air-conditioned vehicle with a small group
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Roundtrip shared transfer
Local taxes
Gratuities
Oversized baggage charge to be paid in person (US$5 per piece each way)

Departure Point

Pickup Details

Enjoy the experience of our concierge deal with our highly qualified staff. Do not worry if your flight is delayed our staff monitors your flight and we will wait for you on your arrival. THIS TRANSFER IS AVAILABLE ONLY FROM 8:00 AM TO 8:00 PM, If your plan transportation is not in this slot of time you must choose or update it into a Private Service.

Airports

Cancun Airport, Cancun Mexico

Other

Cancun, Cancun, Yucatan Peninsula
Playa del Carmen, Playa del Carmen, Yucatan Peninsula
Puerto Morelos, Quintana Roo, Mexico
Puerto Aventuras, Quintana Roo, Mexico
Akumal, Quintana Roo, Mexico
Tulum, Quintana Roo, Mexico
Excellence Playa Mujeres, Prolongación Bonampak S/N Mz. 1 Lt.10 Sm. 3 Condominio Playa Mujeres Sm. 3 Condominio Playa Mujeres, 77400 Q.R., Mexico

Departure Time

Airport to Akumal
1/23/2019 - 12/31/2021
Monday - Sunday:08:00 AM - 08:00 PM
Airport to Cancun
1/23/2019 - 12/31/2021
Monday - Sunday:08:00 AM - 08:00 PM
Airport to Playa Mujeres
1/23/2019 - 12/31/2021
Monday - Sunday:08:00 AM - 08:00 PM
Airport to Playa del Carmen
1/23/2019 - 12/31/2021
Monday - Sunday:08:00 AM - 08:00 PM
Airport to Puerto Morelos
1/23/2019 - 12/31/2020
Monday - Sunday:08:00 AM - 08:00 PM
Airport to Bahia Petempich
1/23/2019 - 12/31/2020
Monday - Sunday:08:00 AM - 08:00 PM
Airport to Puerto Juarez
1/23/2019 - 12/31/2020
Monday - Sunday:08:00 AM - 08:00 PM
Airport to Tulum
1/23/2019 - 12/31/2022
Monday - Sunday:08:00 AM - 08:00 PM
Airport to Puerto Aventuras
1/23/2019 - 12/31/2021
Monday - Sunday:08:00 AM - 08:00 PM
Airport to Playa Paraiso
1/23/2019 - 12/31/2021
Monday - Sunday:08:00 AM - 08:00 PM

Return Details

Cancun, Cancun, Yucatan Peninsula
Playa del Carmen, Playa del Carmen, Yucatan Peninsula

Enter your details when you book, and your shared transfer is confirmed automatically. On arrival in Cancun, simply clear customs and greet your courteous driver in the arrivals lounge. Travel to your accommodation in comfort and style to begin your vacation the right way.

When your return trip comes around, greet your driver at your hotel at a pre-arranged time and end your trip with ease. Travel to Cancun International Airport and arrive well in advance of your departure flight. The Cancun round-trip transfer service is available 24 hours daily.

Transfers are available from Cancun Airport to the following locations:
• Cancun Hotel Zone

Or specific areas within Riviera Maya:
• Puerto Morelos
• Playa del Carmen
• Puerto Aventuras
• Tulum/Tulum-Akumal
  • Confirmation will be received at time of booking
  • Luggage is limited to one piece and one piece of hand luggage free of charge per person. Oversized or excess luggage (e.g. surfboards, golf clubs or bikes) will only be carried at the discretion of the tour operator and may be subject to an additional charge. Please label luggage including full address. No responsibility is accepted by the tour operator for loss or damage to luggage, personal and/or valuable items
  • Important: Transfers not available for AirBnB/apartment rentals outside any of the specified pickup zones
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Infant seats available
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • This tour/activity will have a maximum of 8 travelers
  • OPERATED BY Cancun Vacation Experts

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Cancun Airport Round-Trip Transfer?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Cancun Airport Round-Trip Transfer.
Q:
What is the policy on sanitization during Cancun Airport Round-Trip Transfer?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Cancun Airport Round-Trip Transfer.
Q:
What is the social distancing policy during Cancun Airport Round-Trip Transfer?
A:
The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Cancun Airport Round-Trip Transfer.
Q:
What measures are being taken to ensure staff health & safety during Cancun Airport Round-Trip Transfer?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Cancun Airport Round-Trip Transfer.
Q:
What is the maximum group size during Cancun Airport Round-Trip Transfer?
A:
This activity will have a maximum of 8 travelers.

See all safety measures taken by Cancun Airport Round-Trip Transfer.

Traveler Photos

Traveler Tips


  • "Just look for the agents that belong to the transport provider in your email confirmation and they will get you on the van which will take you to the hotel." See review
  • "A good idea for anyone who does not like to go from resort to resort on the buses provided from Airline companies, and which could take 2 hours from the airport to the resort we went to." See review

Reviews

4.0
star-4
513 Reviews
Reviews by Viator travelers
Showing 1-10 of 513 reviews
star-5
The best
Larry_W
, Jan 2021
I loved everything about the service it was the best I have experience i had with a driving service they made me fill important
icon Response from Host , Jan 2021
Thank you for sharing the experience we are satisfied to see customers that enjoy our service, we hope to serve you again in a near future.
HelpfulHelpful
star-1
Left me stranded at resort—Do not recommend
Kai
, Jan 2021
Do not book this company. They told me they would pick me up from the resort to the airport. I came to the meeting place earlier than the requested time, but the driver never showed. I was left to find my own airport transportation last minute. When I asked for a full or partial refund I was given roundabout answers and they refused to remedy the situation by sending another transportation vehicle. You’re better off going with a more reputable company
icon Response from Host , Jan 2021
We really apologize for the inconvenience, we are working in order to improve and avoid this kind of issues in our destination in a future.
HelpfulHelpful
star-1
Horrible and Disappointing
Edward
, Dec 2020
I have to give it one star but this experience deserves non...It was horrendous...An email was sent while I was flying to Cancun so I never read that the transfers company was changed on me...spent 45 minutes looking for one brand and finally read the email that it was another brand company that will be taking us. They had the wrong hotel I do and took the m 1/2 hour to do whatever it was that they had to do to get us to the correct hotel. I’ve used VIATOR before but will never use them again in Cancun...I am requesting a refund for this transfer as we were frustrated, didn’t feel safe in the age of COVID-19. Just a horrible experience!
HelpfulHelpful
star-5
Perfect and pleasant
Ryan_H
, Dec 2020
Mario was prompt, courteous and an excellent driver. Very friendly and spoke great English. This is perfect transfer service to make you feel welcome and comfortable as you arrive and depart on Cancun. I highly recommend.
HelpfulHelpful
star-5
Great service
Michael_M
, Dec 2020
Great service and right on time my flight was late but he waited and was there waiting when I got in
icon Response from Host , Dec 2020
Thank you for your review, we are committed to customer service. We monitor all the flights and we wait eve if the flight is delayed.
HelpfulHelpful
star-5
Impressed
Chad_S
, Dec 2020
Very impressed with how seamless and easy this was to get round trip from Cancun airport to Tulum. Particularly - the partnership with BD Experience and the app that you can use to easily message with your driver and customer support service. Absolutely recommend as the best way to get to Tulum.
icon Response from Host , Dec 2020
Thank you very much for your review it is nice to see you have excellent transfer service on your visit to Tulum
HelpfulHelpful
star-3
Not impressed
Adil_K
, Nov 2020
So so experience, transported me from the airport to resort but lied about rescheduling and would not honor what they had promised about change of timing. Refused a refund or reschedule had to pay out full price again I order to be transported back to the airport, waste of money and time. Will not use again
HelpfulHelpful
star-5
Amazing staff
Courtney_B
, Oct 2020
Amazing! Upon my arrival back to the airport for my departure flight home, one of the staff members went out of his way to walk me inside, assist with my luggage and help me check in for my flight. Wonderful experience, would use the company again!!
HelpfulHelpful
star-5
Wonderful driver
Thea_D
, Aug 2020
My driver was wonderful. A history buff that gave me an entertaining lesson on the way to my Hotel. A wonderful way to start My Vacation. Thank you!
icon Response from Host , Sep 2020
Thank you very much for sharing your experience, we hope you are having a great stay in Cancun
HelpfulHelpful
star-5
Joseph
joseph_a
, Aug 2020
I will definitely ride with them again, the driver was very nice and keep us busy till we got to the hotel
icon Response from Host , Aug 2020
Thank you for taking the time and write out our service, we are glad we were helpful on your trip and we hope you come back soon
HelpfulHelpful

Product code: 3206CUNAPTRND

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