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Day Trip: Tulum, Coba, Playa Del Carmen and Cenote Swim from Cancun

star-3.5109 Reviews
|
Cancún, Mexico
37

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Free Cancellation
up to 24 hours in advance
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Safety measures
icon11 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Overview

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(888) 651-9785
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Air-conditioned vehicle
Pick up and drop off
Certified guide
Tickets for all the activities
Lunch
Photos and souvenirs

Departure Point

Cancún, Quintana Roo, Mexico

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
5/3/2019 - 5/31/2022
Monday - Sunday:12:00 AM - 11:59 PM

Return Details

Returns to original departure point

Departure Point

Playa del Carmen, Quintana Roo, Mexico

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
5/3/2019 - 5/31/2022
Monday - Sunday:12:00 AM - 11:59 PM

Return Details

Returns to original departure point

Departure Point

Tulum, Quintana Roo, Mexico

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
5/3/2019 - 5/31/2022
Monday - Sunday:12:00 AM - 11:59 PM

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Most travelers can participate
  • This tour/activity will have a maximum of 42 travelers
  • OPERATED BY Kbron travel

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Day Trip: Tulum, Coba, Playa Del Carmen and Cenote Swim from Cancun ?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by Day Trip: Tulum, Coba, Playa Del Carmen and Cenote Swim from Cancun .
Q:
What is the policy on sanitization during Day Trip: Tulum, Coba, Playa Del Carmen and Cenote Swim from Cancun ?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Day Trip: Tulum, Coba, Playa Del Carmen and Cenote Swim from Cancun .
Q:
What is the social distancing policy during Day Trip: Tulum, Coba, Playa Del Carmen and Cenote Swim from Cancun ?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Day Trip: Tulum, Coba, Playa Del Carmen and Cenote Swim from Cancun .
Q:
What measures are being taken to ensure staff health & safety during Day Trip: Tulum, Coba, Playa Del Carmen and Cenote Swim from Cancun ?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Day Trip: Tulum, Coba, Playa Del Carmen and Cenote Swim from Cancun .
Q:
What is the maximum group size during Day Trip: Tulum, Coba, Playa Del Carmen and Cenote Swim from Cancun ?
A:
This activity will have a maximum of 42 travelers.

See all safety measures taken by Day Trip: Tulum, Coba, Playa Del Carmen and Cenote Swim from Cancun .

Traveler Photos

Traveler Tips


  • "Get the life jacket as it allows to float freely." See review
  • "This is a group tour, not private so expect to ride on a large bus." See review

Reviews

3.5
star-3.5
109 Reviews

Reviews by Viator travelers

Showing 1-10 of 109 reviews
star-4
TULUM, Coba, cenote
Cesar_D
, Jun 2021
Had an amazing experience! My girlfriend loved It! Would definately do again with friends. TULUM was magnificent! As was Coba. The cenote was spectacular. A must do..
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star-1
Not good
Rosa_S
, Jun 2021
Did not get enough with each location it was a late pick up then rushed through the stops, would not recommend this to anyone.
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star-5
Great tour guide!
Sarah_F
, Jun 2021
Had a wonderful time with our three kids. The tour guide was very knowledgeable and helpful! I would recommend this to anyone.
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star-5
a captivating and unforgettable experience.
Carmen_G
, Jun 2021
It was an exciting experience to visit these archeological sites. My husband and I love swimming in the cenotes. Be aware that they offer souvenirs in tour bus. good stuff just make sure you REALLY get what you pay for. I always read reviews before any travel, and this trip no exemption. it say bring insect repellent, which I did. I did not use it or needed bc no insects in most parks. But on this tour supposedly it was needed (I left mine in hotel) We purchased a small bottle from tour guide, and we did not use it. Maybe it was the time of the year.
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star-1
Overall poor experience, Don't recommend it
David_M
, Jun 2021
Everything was very rushed, only got an hour in tulum, less than an hour in coba without a guide and 20 mins. At the cenote. The food they served us was cold and in the open in trays, so the might be contaminated (i got food posion). They tried to upgrade us for 15 dollars so we would to pay for drinks, bikes in coba and life vests that we were "required" to wear, we weren't, bikes were 3 dollars and drinks 2 dollars. To finish, they tried really hard to sell us mosquito repellent because they jungle was "infested" with them, it wasn't.
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star-3
Great for price, but loooong time on bus
Brooke_G
, Jun 2021
The price is unbelievable and there was no way we would have been able to visit all of these sites on our own! Jimmy and Julio were very fun but the whole thing felt a little like a walking infomercial. First thing they promote an “upgrade” for drinks, help renting bikes and life jackets. It was helpful and we were happy to pay—as was basically everyone else...so maybe just at it to the tour price? Then they try to sell you big spray (we didn’t buy it and didn’t need it). Next came the whole Mayan Calendar info overload....felt like I was being inducted into a cult. Told me to have an open mind about reincarnation and has us count aloud how many holes a woman has in her body...p.s. it’s apparently 13 and somehow that is tied into the Mayan calendar. Go figure. And guess what, they would be happy to order you your own Mayan birth certificate for a small fee. This part went on for a couple of hours!! I would have much preferred more specific info for Tulum and Coba instead. The actual sites were very rushed. Probably cause we literally spent four hours plus picking everyone up !!! If they would have had all of us transfer into a few main locations it would have gone much faster. Luckily Jimmy came to our rescued us and had us transfer out with another family on our way back. Which was AWESOME!!! The Mayan lunch in Coba was soo good buuut the picture they had us take in front of the tour bus (really? The best scenery in the jungle eh?) and then plastered on a bottle of Mayan alcohol (for a small fee) was not really our thing. Ok, so overall, the sites and cenote were amazing. But waaay to rushed. Most of the day you are on a bus. But it’s a great price and I don’t regret it.
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star-2
Skip the 14-Hour Bus Ride
Adrienne_S
, Jun 2021
14 hours on a bus from pick up to drop off, for about 4-5 hours of actual activity. A totally unguided—by human or paper—walk around Tulum ruins. Tricycle ride around Coba ruins—again no information provided. Both were basically picture taking opportunities. Next, best part of the trip, was the cenote swim. It was a unique and beautiful experience. Finally, we were dropped off to roam around the shopping district of Playa del Carmen for a while—not sure why, but we grabbed some street food since we weren’t going to get back until after 9 PM. We had requested an English speaking tour, but only about 1/4 of those on the bus were English speakers. Our tour leader, Jimmy was bilingual, but he spoke so fast that it was hard to follow him—especially since he switched back and forth between Spanish and English with every few words. At one point he wondered aloud why so many people were staring out the bus windows—hmmm. Finally, the tour company was impossible to contact. We never received a pick up time and I tried to contact them two days prior to our trip—no response. Then the day before—no response. I called Viator and after they tried calling three different phone numbers, none of which were in service, they said they would email the company and get me a time. I finally received an email from Viator on behalf of the tour provider at 11:30 am saying we would be picked up at 7:30 the next morning. I definitely wasn’t confident at that point, but we were picked up. I would not recommend this tour or tour provider.
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star-4
Rick
RickeyL
, Jun 2021
Very good and interesting excursion. it was an all day event but it certainly was worth it and my friends enjoyed it as well
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star-5
Excellent
Rosa_M
, May 2021
Great experience, great guides, excellent trip. Great placea to see magnificent out of beautiful i will do it again with more time to explore
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star-1
TOTAL SCAM! Tulum and Coba are closed due to COVID.
Ashkan_D
, May 2021
DO NOT BOOK THIS TRIP! Total scam! Tulum and Coba are closed due to COVID. They just drive you around to some Cenote which is included in all other tours.
icon Response from Host , May 2021
Dear Customer the date you book it was close due covid exposure in the personal of tulum and for safety of you and all the customers they close tulum we offer a option of muyil a really nice mayan with ruins zone , right now Tulum its open again, all this information was given to you before th tour.
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